Samantha Kernaghan
Chirnside Park,VIC
Summary
I excel in compassionate caregiving and strategic planning. Demonstrating exceptional emotional support and problem-solving skills, I foster strong client relationships and continuous improvement. My collaborative approach and dedication to quality assurance have consistently enhanced client satisfaction and team efficiency.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
25
25
years of professional experience
Work History
Education Support Worker
Croydon Special Developmental School
05.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Allocations Consultant
Belmore Nurses Bureau & Melbourne Nursing Agency
01.2004 - 12.2023
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Enhanced communication among team members to foster collaborative and supportive work environment.
- Assisted clients in navigating complex industry challenges with strategic recommendations.
- Coordinated with external partners and vendors to deliver comprehensive solutions that meet clients' diverse needs.
- Developed and maintained strong client relationships, ensuring high levels of satisfaction and repeat business.
Personal Care Assistant
Waldreas Nursing Home
01.2000 - 02.2004
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Maintained current knowledge of best practices in personal care through ongoing professional development opportunities.
- Promoted independence with structured routines and clear communication to support clients in their daily lives.
- Collaborated with healthcare professionals to develop individualized care plans addressing each client''s specific needs.
Education
Certificate in Education - Education Support
Cire
Lilydale, VIC05-2024
High School Diploma -
Croydon Secondary School
Croydon, VIC12-2000
Skills
- Problem-solving
- Attention to detail
- Emotional support
- Personal hygiene assistance
- Client relationships
- Housekeeping tasks
- Integrity and honesty
- Compassionate caregiving
- Strategic planning
- Issue resolution
- Behavior redirection
- Customer relationship management
- CPR certified
- Compassionate care
- Goal setting
- Time management
- Meal preparation
- Client engagement
- Direct patient care
- Continuous improvement
- Client rapport
- Quality assurance
- Organizational development
- Documentation
- Multitasking and organization
- End-of-life care
- Special needs care
- Excellent communication
- Teamwork and collaboration
- Relationship building
- Multitasking Abilities
Timeline
Education Support Worker
Croydon Special Developmental School
05.2024 - Current
Allocations Consultant
Belmore Nurses Bureau & Melbourne Nursing Agency
01.2004 - 12.2023
Personal Care Assistant
Waldreas Nursing Home
01.2000 - 02.2004
Certificate in Education - Education Support
Cire
High School Diploma -
Croydon Secondary School
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