Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Hi, I’m
Samantha Kith
Gregory Hills
Summary
Overview
13
years of professional experience
Work History
Suntory Beverages
Office Administration and Reception
02.2023 - 02.2025
Job overview
- SAP experience for use to raise and receipt P.O's for invoice payments for vendors
- COUPA experience to also raise and receipt P'O's for invoice payments
- Registered First Aider as of March 2023
- Fire Warden training done in office
- Organised daily parcel deliveries for different departments to send good and merchandise for customers and possible new vendors. Liaised with TNT and Pack and Send on a daily basis
- Completed domestic duties on a daily basis such as keeping the kitchen clean and stocked.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Interacted with customers by phone, email, or in-person to provide information.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Collaborated with various departments to complete assigned tasks.
- Delivered clerical support by handling range of routine and special requirements.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
McCarroll's Automotive Group
Concierge
02.2020 - 02.2023
Job overview
- Processed registration paperwork for all businesses and private customers
- This included applications for vehicle transfer, notice of disposals (bulk and singular), trade in transfers
- In addition filed and checked all application forms before delivering to Service NSW Business Centre
- Created CTP’s for customers & business using the online portal
- Made 70+ Inbound and outbound phone calls every day
- These calls consisted of answering general enquiries, transferring to relevant staff members, making bookings for customers and providing customers with ETA’s
- Using the X-Time software made bookings for the service department for individual customers and businesses
- Answered general customer enquiries over phone & email
- Enquiries generally consisted on providing ETA’s for when repairs will be completed
- Cars ready to be collected, pricing on services and bookings
- Relayed pricing on quoted labour and parts
- Face to Face customer service at the front reception desk handling customer enquiries, complaints and concerns
- In charge of all office supplies including business food, stationery, office furniture and general office supplies
- Excellent, fast and accurate data entry of RTA and CTP transactions into the IDM system
- Logged customer visits and calls into an Excel workbook creating a CRM database for sales and management.
Wholesalepak
Warehouse Clerk
08.2017 - 09.2018
Job overview
- Provided customer service to customers picking up goods and when out on deliveries to customer stores
- Notifying customers of order deliveries and provided Proof of Delivery paperwork
- Receipt of Stock into the system and double-checking product integrity in the warehouse
- Assisted in order processing
- Routinely participated in stock checks
- Processing return materials authorizations
- Liaising with the office and notifying of stock shortages and arrivals
- Processing stock replenishment orders
- Coordinated with suppliers on order quantities needed and delivery times
- Domestic duties in the warehouse
- Customer order deliveries
- Liaised with logistic companies in regards to pickup and deliveries of stock
- Processed the pick pack slips and connotes for all deliveries which included checking staff had correctly packed then signed off approval.
Williams the Shoemen
Assistant Manager
09.2011 - 01.2017
Job overview
- Face to Face Customer Service, Email Enquiries & Sales, Phone Enquiries & Sales
- Opening & Closing Store
- Close out register, Calculated days earnings and then deposited earnings to bank
- Employee rostering
- Restock shelves & general house keeping
Education
Thomas Hassall Anglican College
2009
University Overview
Skills & Attributes
Self-Management: I can evaluate my performance in tasks; I am able to accept and deal with authority and feedback in a constructive manner.
Setting Goals: I am able to set goals and manage my various interests well; they include a balance between meeting my education needs as well as leading an active social life.
Learning: I am open to new tasks and use my knowledge to enhance and further my practical skills. I am open to a range of methods and able to access information on courses that further my learning capacity.
Team Work: I can work with a range of people to work through difficulties and challenges, which includes the capacity to value the work of others and share resources.
Cross-Cultural Understanding: I respect cultural diversity and I am able to interact and learn from the experiences of others.
Initiative and Enterprise: I am willing to take risks and learn from my mistakes.
Skills
- Clerical Support
- Mail Handling
- Administrative Support
- Customer Service
- Business Administration
- Invoice Processing
- Time Management
- Mail Sorting and Distribution
- Dedicated Team Player
- Front Office Management
Timeline
Office Administration and Reception
Suntory Beverages
02.2023 - 02.2025
Concierge
McCarroll's Automotive Group
02.2020 - 02.2023
Warehouse Clerk
Wholesalepak
08.2017 - 09.2018
Assistant Manager
Williams the Shoemen
09.2011 - 01.2017
Thomas Hassall Anglican College
Similar Profiles
Bob BontBob Bont
Chief Supply Chain Officer at Suntory Beverages and Food EuropeChief Supply Chain Officer at Suntory Beverages and Food Europe
Sudha SharmaSudha Sharma
Transformation & Change Lead – Asia Pacific at Suntory Beverages & Foods – AsiaTransformation & Change Lead – Asia Pacific at Suntory Beverages & Foods – Asia
Melissa BrongielMelissa Brongiel
Associate Commercial Marketing Manager at Suntory Global SpiritsAssociate Commercial Marketing Manager at Suntory Global Spirits