SAMANTHA LAMBERTON

• Implemented loss prevention measures, reducing shrinkage and improving overall store profitability.
• Increased sales by 19% with special displays and promotions within the guardsman warranty
• Maintained strict compliance with company policies and procedures as well as local regulations, avoiding potential fines or penalties.
• Facilitated regular staff meetings to discuss store goals, share updates on progress towards those objectives, and address any challenges or concerns collectively as a team.
• Led process improvements initiatives that resulted in streamlined operations workflow across departments.
• Managed store safety protocols and emergency response procedures, ensuring a secure environment for both staff and customers.
• Oversaw store layout and visual merchandising to create an inviting shopping environment that drove customer engagement.
• Collaborated with other managers to develop cross-functional solutions for increased store performance.
• Assisted in budget development and financial tracking, ensuring adherence to established fiscal guidelines and targets.
• Optimized scheduling practices to ensure adequate staffing during peak hours while controlling labor costs.

• Results-driven management experience, resourceful and versatile in responding to rapidly changing demands and priorities in a fast-paced retail environment
• Comprehend each product’s specific features and create plans to boost its image, planogram creation and execution, produce design ideas for displays and develop correlating floor plans for execution
• Set up visual representations of products
• Maintain and present visual displays in a compelling manner to attract new and existing customers
• Profit and loss control
• Sales performance
• Team development and training
• Strategic planning to maximize store profits
• Increased customer satisfaction with implementation of innovative service strategies.
• Profit and loss control, overseeing the incoming businesses income and business expenses to gain and maximize net operating profit for the business

Responsible for 12 stores , 3.25 million portfolio for total sales 2022. Responsible for over 38 team. Organizing all store operations and allocating responsibilities to personnel. Supervising and guiding team towards maximum performance. Preparing and controlling store’s budget aiming for minimum expenditure and efficiency. Monitor stock levels, making stock moves to maximize profit. Deal with complaints from customers to maintain the store’s reputation. Handling work cover and FFD. Oversee in-store promotional events or displays. Ensure the store fulfils all legal and safety guidelines. Strong Visual merchandising. Loss prevention/shrink. Performance management for under achieving team members. Coaching action planning for all direct reports