Samantha Lawrence
Seville,Vic
Summary
As an experienced educator in an OSHC setting I am experienced in creating an engaging learning environment for a diverse range of students while fostering positive relationships to enhance student participation in activities and to provide emotional and wellbeing support when needed
Strength in communication, attention to detail and effective collaboration along with adaptability not only enhance the dynamic’s in an OSHC setting but are also displayed throughout my work leading the fundraising committee to success and the daily operation of Liquid Sun Rayz Australia paired with time management, excellent customer service and admin skills
Overview
19
19
years of professional experience
Work History
School Council Member (volunteer)
Gladesville Primary School
Kilsyth, Vic
02.2022 - Current
- Attend regular council meetings to discuss school issues and proposed resolutions when suitable
- Assist in implementing changes that would benefit the school and wider community
- Participate in school events aimed at bringing community awareness of the school to grow enrolments
- Successfully raised money for the school with careful planning and execution of fundraiser's by leading the fundraising sub committee
- Analyzed data collected from previous years events to improve on for future planned events to deliver maximum results
- Created and implemented new systems and plans for efficient organization of school events such as - lunch order days, Christmas markets, trivia nights
- Demonstrate the ability to engage the local community through effective written correspondence and marketing
- Created marketing campaigns to promote events to the school and wider community across multiple channels
- Collaborate with school council members and staff to successfully achieve goals
- Prioritize and organize tasks to accomplish goals
- Provide and support other council members to make sure as a collective we are working for the best interests of the school
OSHC Assistant
Community Osh
Kilsyth, Vic
12.2021 - Current
- Assist the educational leader/ manager in the development and set up of the program
- Implement strategies for best service and efficiency of the program
- Build safe and supportive relationships with both children and families
- Effectively communicate within our team and with students via oral and written communications
- Provide guidance and support to junior staff members on daily tasks
- Ensuring compliance with OH&S regulations along with company policies
- The ability to resolve conflicts with team members effectively
- Provide and safe and nurturing space for children based on their needs
- Provide administration support to program manager
- Ability to step up to an educational leader role within the program when the coordinator was absent
- Effectively keep daily program running without disruptions throughout staff transitions
- Work collaboratively within a team to plan and deliver weekly activities
- Demonstrate respect, friendliness and a willingness to help all children and families without bias
Co Owner
Liquid Sun Rayz Australia
Melbourne, Vic
10.2018 - Current
- Plan, organise and execute marketing campaigns across multiple platforms to attract new customers and showcase new services
- Collaborate with other owners to implement new online booking systems to increase sales
- Negotiate contracts with new and existing vendors to secure ongoing work
- Developed plans to increase efficiency while identifying new opportunities for expansion
- Maintain strong relationships with stakeholders by providing superior customer service
- Tailoring service's to stay ahead of industry trends
- Implementing quality assurance to ensure we continue to deliver an exceptional product and experience
- Review feedback and reports to identify areas of improvement
- Provide guidance and training to new employees as well as hiring of new staff
- Continue to grow as a brand within Australia by serving as a liaison between the business and clients through our social media platforms
- Apply a competition tan to athletes using handheld spray gun
- Demonstrate effective time management skills keeping client appointment times to a strict schedule
- Create a safe and comfortable environment to put customers at ease during their appointment
- Managing customer conflict in an objective way to find the best outcome for all parties
- Organize and maintain all online filing systems keeping accurate records of all bookings and client communication
- Provide advice and support to staff and clients in high a high paced high stress environment
Receptionist
Ringwood Mazda
Ringwood, Vic
12.2017 - 06.2019
- Greeted visitors to the showroom and provided them with assistance
- Provide excellent customer service at all times while interacting with new and existing customers
- Answered incoming calls, recorded messages, and transferred calls to appropriate departments
- Provided support to sales staff by scheduling appointments for prospective clients and following up on previous interactions with clients
- Scheduled service appointments for existing clients
- Maintained a neat reception and client waiting area by keeping the showroom organized and tidy
- Performed administrative tasks such a daily data entry into various computer systems accurately and promptly
- Provided administrative support to staff members including emails, letters and filing documents when necessary
- Managed all incoming mail, courier services and emails to the new and used sales department
- Ensured that all forms and data entry were completed accurately before processing within our internal based computer systems
- Logged all visitors, test drives and potential new sales into the required systems on a daily basis
- Recorded and logged all car trades in to the business through the required legal documentation
- Developed strong relationships with vendors to ensure quick turn around times for internal and external works needed
- Prepared documentation and reports for management for weekly reviews on productivity and sales
- Provided assistance to other departments when short staffed
- Worked collaboratively in a large team in a high paced environment
- Possessed the technical knowledge needed for effective running of operations
OSHC Coordinator & Assistant
OSH Club
Eastern Suburbs , Vic
08.2010 - 12.2017
- Assisted the educational leader in the development and set up of new programs
- Worked effectively across multiple sites alongside multiple teams
- Implemented strategies for best service and efficiency of the program
- Built safe and supportive relationships with both children and families
- Provided and safe and nurturing space for children based on their needs
- Demonstrated respect, friendliness and a willingness to help all children and families without bias
- Contributed new ideas and solutions to enhance team performance and outcomes
- Planned, implement and delivered weekly activities
- Performed daily administrative tasks accurately using company computer systems
- Ensured
- compliance with OH&S regulations along with company policies
Chef / Instructor
Maroondah City Council - Evolve Young Mums Cooking Classes
Croydon, Vic
04.2017 - 06.2017
- Developed a unique 8 week course, provided lesson plans, menus, recipes, shopping lists and budgets to present to Maroondah Council's Youth Program for tender
- Organized hands-on cooking classes for 15 young mums (15-21) to gain practical experience in food preparation and safety
- Provided a safe a comfortable environment for vulnerable young women to learn without judgement
- Provided instruction on basic knife skills, food safety and sanitation practices
- Instructed students on how to properly use kitchen equipment such as ovens, mixers and blenders.
- Demonstrated proper techniques for preparing basic foods
- Explained the fundamentals of nutrition and dietary guidelines for healthy eating habits
- Evaluated student work to identify areas requiring improvement or additional instruction
- Produced course material and resources for students to use after the program ended
- Held open discussions for students to learn in a relaxed environment
- Allowed students to participate in their own time once they were comfortable
- The course had 100% attendance and participation rate by week 4
- Students finished the course with confidence, understanding of basic nutrition, food safety and the skills to successfully shop for and prepare 8 individual family recipes
Co Owner / Head Chef
Edward James Fine Foods
Preston, Vic
01.2012 - 12.2015
Chef
Whitehorse City Council
Burwood, Vic
03.2010 - 04.2012
Pastry Chef
Bayleaf Catering
Albert Park, Vic
08.2009 - 03.2010
Chocolatier
Koko Black
Carlton, Vic
09.2008 - 07.2009
Chef
Cicalata Cafe
Carlton, Vic
01.2008 - 09.2008
Apprentice Chef
The Country Place
Kalorama, Vic
08.2005 - 12.2007
Education
CPR Training -
Australia Wide First Aid
03-2024
Certificate IV School Aged Education & Care -
Practical Outcomes
Online11-2015
Certificate III in Hospitality - Commercial Cookery
Box Hill Institute of Tafe
Box Hill, VIC11-2008
Skills
- Community Engagement
- Collaborative mindset
- Problem-solving abilities
- Activity Planning
- Child Supervision
- Child development
- Child Safety Procedures
- CPR training
- Nutrition knowledge
- Administration Support
- Fundraising and Marketing
- Verbal and written communication
- Customer/Client relations
- Attention to detail
- Clear understanding of the 7 habits
Timeline
School Council Member (volunteer)
Gladesville Primary School
02.2022 - Current
OSHC Assistant
Community Osh
12.2021 - Current
Co Owner
Liquid Sun Rayz Australia
10.2018 - Current
Receptionist
Ringwood Mazda
12.2017 - 06.2019
Chef / Instructor
Maroondah City Council - Evolve Young Mums Cooking Classes
04.2017 - 06.2017
Co Owner / Head Chef
Edward James Fine Foods
01.2012 - 12.2015
OSHC Coordinator & Assistant
OSH Club
08.2010 - 12.2017
Chef
Whitehorse City Council
03.2010 - 04.2012
Pastry Chef
Bayleaf Catering
08.2009 - 03.2010
Chocolatier
Koko Black
09.2008 - 07.2009
Chef
Cicalata Cafe
01.2008 - 09.2008
Apprentice Chef
The Country Place
08.2005 - 12.2007
CPR Training -
Australia Wide First Aid
Certificate IV School Aged Education & Care -
Practical Outcomes
Certificate III in Hospitality - Commercial Cookery
Box Hill Institute of Tafe
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