Samantha Lawson

• Resolved customer complaints and concerns.

• Gained expertise in customer service and communication.

• Ensured cafe upheld high standards of cleanliness.

• Greet and assist customers politely, to ensure a pleasant experience.

• Picked and packed orders in an efficient and timely manner.

• Assisted customers with enquiries or questions.

• Acquired skills in a retail environment.

• Greet and assist customers in a high-volume, fast-paced cafe setting, ensuring a welcoming atmosphere

• Maintained cleanliness and organisation of the cafe.

• Process payments using POS system and handle cash transactions accurately.

• Stock management, restocking supplies as needed, and helping with opening/closing duties.