Dynamic and dedicated library volunteer at Mount Clear College School Library, adept at enhancing customer service and organizational efficiency. Leveraged strong problem-solving and teamwork skills to improve resource accessibility and foster positive patron relationships, significantly boosting book circulation through effective processing and engaging displays.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
4
4
years of professional experience
Work History
Volunteer
Ballarat Sebastopol BMX Club
09.2021 - Current
Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running events by helping at events
Representing my club positively and professionally while at state series events
Mentored new riders, fostering a supportive and inclusive team environment.
Library Volunteer
Mount Clear College School Library
02.2023 - 12.2024
Maintained clean, safe library environments for optimized customer comfort.
Contributed to a well-organized and efficient library environment through regular sorting, shelving, and labeling of materials.
Performed basic book reshelving and obtained items from book drop.
Conducted circulation and shelving duties, maintaining orderly, organized displays.
Greeted visitors, answered questions, and made book recommendations across subjects and genres.
Located books, magazines and other materials quickly according to patron requests.
Maintained an orderly and attractive environment by performing regular cleaning duties, such as dusting shelves and straightening materials.
Processed new library collections, accurately cataloging and indexing materials.
Shelved books by subject according to Dewey Decimal System.
Improved library efficiency by identifying areas in need of additional support, such as restocking supply stations or tidying public spaces.
Facilitated a welcoming atmosphere for all visitors, addressing any concerns or issues promptly and professionally.
Assisted with the training and orientation of new library volunteers, serving as a resource for questions and providing guidance on best practices.
Provided crucial support during peak hours by efficiently handling numerous patron inquiries and requests simultaneously.
Developed valuable transferable skills in customer service, time management, problem-solving, teamwork, and attention to detail through daily volunteer activities at the library setting.
Collaborated with fellow volunteers to complete large-scale reorganization projects, maximizing shelf space and improving resource accessibility for patrons.
Fostered positive relationships with diverse patrons by being approachable, empathetic, and culturally sensitive when offering assistance.
Created displays to promote library materials and services.
Improved book circulation by efficiently processing book returns and loans.
Education
Currently Studying - Year 9
Mount Clear College
Mount Clear, VIC
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Multitasking
Critical thinking
Organizational skills
Calm under pressure
Active listening
Problem resolution
Positive attitude
BMX
I am a avid junior BMX racer with the Ballarat Sebastopol BMX club.. i have competed in the Auscycling BMX Victorian State Series for the last 4 years.