Samantha Lindsey
Edmonton,QLD
Summary
I am currently skilled in all property management assistant/reception duties with excellent office and administrative skills. I am highly motivated, hardworking and ensure all tasks I undertake are completed accurately and effectively to the benefit of all involved.
My excellent communication skills enable me to work autonomously and cooperatively as a team member, work well under pressure and unsupervised, therefore, delivering customer services to diverse range of people and professionals.
Overview
12
12
years of professional experience
Work History
Property Management Assistant
Garry Walker Real Estate
07.2021 - 03.2024
- Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
- Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
- Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Supported smooth tenant move-ins and move-outs by scheduling inspections, managing paperwork, and facilitating key exchanges.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Coordinated with vendors for cost-effective maintenance services, contributing to budget control.
- Maintained compliance with local regulations through thorough knowledge of housing codes and regular inspections of premises.
Customer Service Attendant
Coles
01.2017 - 09.2021
- Customer service, cash handling, checkout operator
- Cash register operation, cash clearance
- Cleaning, bag groceries, pack shelves
- Merchandising, process credit card transactions
- Scan items, count money.
PROPERTY MANAGER
Killarney Homes
01.2015 - 01.2016
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
PROPERTY MANAGER
Prd Nationwide Tannum Sands
01.2015 - 01.2015
- All aspects of property management
- Basic office paperwork
- Writing up contracts
- Prepare & execute documentation
- Customer service, obtain property listings
- General cleaning of workplace appearance
- Negotiate effectively in property transactions
- Establish & build client agency relationships
- Interpret E legislation to complete agency work
- Work in the real estate industry/risk management
- Identify legal & ethical requirements
- Develop strategic business plan.
PROPERTY MANAGER
Raine & Horne Gladstone
01.2014 - 01.2015
- All aspects of property management
- Basic office paperwork
- Writing up contracts
- Prepare & execute documentation
- Customer service, obtain property listings
- General cleaning of workplace appearance
- Negotiate effectively in property transactions
- Establish & build client agency relationships
- Interpret E legislation to complete agency work
- Work in the real estate industry/risk management
- Identify legal & ethical requirements
- Develop strategic business plan.
NIGHTFILL, STOCKHAND, FILL IN NIGHT MANAGER
Coles
06.2012 - 01.2015
- Customer service/ point of sales
- Stock hand
- Night fill
- Fill in night manager
- Team member of the month
- Dairy
- Bakery
- Received gold badge for team member of the Month.
Education
Certificate III in Police Studies -
Tafe SA
Adelaide, South Australia01.2017
Full Certificate IV Nationally in Property Services - Real Estate Services
Real Estate College Adelaide
Adelaide, South Australia10.2009
Certificate IV in Veterinary Nursing -
Tafe SA
Adelaide, South Australia12.2006
Certificate III in Animal Studies -
Tafe SA
Adelaide, South Australia12.2005
Skills
- Property occupations real estate license - valid until August 2025
- Document Preparation
- True team player
- Preparing property agreements
- Property Maintenance
- Tenant relations
- Scheduling appointments
- Rent collection
- Property management practices
- Lease Renewals
- Maintenance Scheduling
- Exceptional oral and written communication skills
- Customer service-focused
- Property Inspections
- Maintenance Coordination
- Property tours and inspections
- Property Management
- Decision-Making
- Property Showing
- Tenant and Owner Liaising
- Maintenance Oversight
Skills Strengths
- 2017 - 2021, Coles, Customer Service Attendant, Customer service, Cash handling, Checkout operator, Cash register operation, Cash clearance, Cleaning, Bag groceries, Pack shelves, Merchandising, Process credit card transactions, Scan items, Count money.
- 2015-2016, Killarney Homes, Palmeston, NT, PROPERTY MANAGER, All aspects of property management, Basic office paperwork, Writing up contracts, Prepare & execute documentation, Customer service, Obtain property listings, General cleaning of workplace appearance, Negotiate effectively in property transactions, Establish & build client agency relationships, Interpret E legislation to complete agency work, Work in the real estate industry/risk management, Identify legal & ethical requirements, Develop strategic business plan.
- 2015 - 2015, Prd Nationwide Tannum Sands, Tannum Sands, QLD, PROPERTY MANAGER, All aspects of property management, Basic office paperwork, Writing up contracts, Prepare & execute documentation, Customer service, Obtain property listings, General cleaning of workplace appearance, Negotiate effectively in property transactions, Establish & build client agency relationships, Interpret E legislation to complete agency work, Work in the real estate industry/risk management, Identify legal & ethical requirements, Develop strategic business plan.
- 2014 - 2015, Raine & Horne Gladstone, Gladstone, QLD, PROPERTY MANAGER, All aspects of property management, Basic office paperwork, Writing up contracts, Prepare & execute documentation, Customer service, Obtain property listings, General cleaning of workplace appearance, Negotiate effectively in property transactions, Establish & build client agency relationships, Interpret E legislation to complete agency work, Work in the real estate industry/risk management, Identify legal & ethical requirements, Develop strategic business plan.
- 2015, Coles, Gladstone, QLD, NIGHTFILL, STOCKHAND, FILL IN NIGHT MANAGER, Customer service/ point of sales, Stock hand, Night fill, Fill in night manager, Team member of the month, Dairy, Bakery, Received gold badge for team member of the Month.
References
- Karen Woolford, Garry Walker Real Estate, Cairns QLD - 0413 997 919
- Maddie Lepper , Sales Agent, Garry Walker Real Estate QLD - 0423 850 422
- Deadree Kelleher, Principle, PRD Nationwide Tannum Sands, QLD - 07 4973 7799
- Cheryl Stokes, Coles Cairns Central, QLD - 0450 270 113
Timeline
Property Management Assistant
Garry Walker Real Estate
07.2021 - 03.2024
Customer Service Attendant
Coles
01.2017 - 09.2021
PROPERTY MANAGER
Killarney Homes
01.2015 - 01.2016
PROPERTY MANAGER
Prd Nationwide Tannum Sands
01.2015 - 01.2015
PROPERTY MANAGER
Raine & Horne Gladstone
01.2014 - 01.2015
NIGHTFILL, STOCKHAND, FILL IN NIGHT MANAGER
Coles
06.2012 - 01.2015
Certificate III in Police Studies -
Tafe SA
Full Certificate IV Nationally in Property Services - Real Estate Services
Real Estate College Adelaide
Certificate IV in Veterinary Nursing -
Tafe SA
Certificate III in Animal Studies -
Tafe SA
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