Samantha McManus

• Enhanced order accuracy by carefully picking and packing items per customer specifications.
• Printed labels, packaged boxes, and loaded into outbound containers.
• Pulled orders quickly to maintain demanding productivity goals.
• Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.

• Fill in as assistant manger while the current manager was on leave for 3 months.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Developed strong working relationships with staff, fostering a positive work environment.
• Provided exceptional customer service, addressing inquiries and resolving concerns promptly via email.

• Maintained clean and organized dining areas for optimal guest experience.
• Cultivated warm relationships with regular customers.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Answered customers' questions, recommended items, and recorded order information.

• Enhanced teamwork and communication among Fill Team members through regular meetings and collaboration on tasks.
• Boosted overall productivity within the Fill Team through consistent punctuality, commitment to work, and a strong sense of responsibility.
• Contributed to the achievement of store sales goals by ensuring timely stocking of high-demand items.
• Supported store operations by unloading trucks, sorting products, and distributing items to appropriate departments.

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• Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
• Cultivated warm relationships with regular customers.
• Bussed and reset tables to keep dining room and work areas clean.
• Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.