Samantha Merritt
Safety Bay,WA
Summary
I pride myself on being a dependable employee who establishes rapport and trust with individuals and stakeholders. Help to complete daily living tasks to enhance quality and enthusiasm of life. Driven to prioritize individual needs and the goals they have set with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities. I'am organized, dependable, successful at managing and prioritizing individuals needs with a positive attitude. Willingness to take on added responsibilities to meet team goals, remaining clam and level headed in stressful situation. I look forward to facing challenges and problem solving.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Residential Team Leader
AffirmCare
03.2023 - Current
- Assist with daily living activities, running errands, and household chores. Including, assist individuals with meal prep and meal planning tasks to support healthy nutrition.
- Provided compassionate and individual focused care to cultivate well-being, and connection to culture.
- Monitored individual's overall health and well-being and noted significant changes.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Transport and attend appointments with individuals to give continuity to care needs in a safe efficient manner
- Empowering individuals to be able to have a say in their care and life goals.
- Maintain detailed, accurate records and preparing of reports NDIS included.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Checked medication schedules and individual needs to enforce medication administration standards team-wide.
- Liaising with multi disciplinary teams and stakeholders for holistic approach to individuals care
- Mentoring, to enhance performance and professional development of staff.
- Managed staff schedules and maintained adequate coverage for all shifts residential and community.
- Carrying out staff supervision and reviews
- Designed individualized plans detailing daily activities and needs for individuals.
- Maintaining professional development and seeking further development of my skills
- Adhering to all company policy and procedures
Community Support Professional
Directions Disability Support Services
12.2021 - 03.2023
- Supported clients in developing goals and social skills, improving individual wellness and productivity.
- Participated in community events and activities to increase awareness of available social services.
- Aided in identification of individuals and families in need of social services to provide benefits and resources.
- Maintained professional and productive working relationships with community leaders and organizations to promote teamwork and boost rapport
Community Support Worker
Enable WA
10.2019 - 12.2021
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Maintained safety with tidy, clean, hazard-free home environments and completed weekly grocery shopping.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Adhered to company Policy and Procedures.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Transported patients via wheelchair to and from daily activities.
- Checked medication schedules and patient needs to enforce medication administration standards.
- Worked with children and parents to closely monitor and record social, behavioural and academic growth.
- Maintained detailed records of individuals progress, documentation of services and case notes.
- Collaborated with healthcare providers to drive continuity of care.
Swimming Lessons Instructor
State Swim
07.2019 - 01.2020
- Prepared equipment before each class class and stored items promptly after classes.
- Collaborated with swim team coaches to develop successful training plans.
- Took notes strengths and weaknesses of each child in class to track progress.
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
- Provided positive reinforcement and motivation to increase student confidence and performance.
Swimming Instructor
Ballajura Aquatic Centre
07.2009 - 12.2011
- Organized and taught swimming lessons to children aged 6 weeks to 17 years.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Took notes strengths and weaknesses of each child in class to track progress.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
- Taught daily swim instruction to students varying in ages and skill levels.
- Prepared equipment before each class class and stored items promptly after classes.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Adapted teaching techniques to different learning styles.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Implemented proper safety protocols and emergency response plans.
- Assisted with coordinating and running special events and competitions.
- Mentored and trained new swim instructors on best practices.
- Provided emergency first aid and CPR as needed.
- Implemented new and creative exercise routines to keep participants motivated.
Cellar Door Manager
Oakover Wines
12.2004 - 11.2009
- Trained service staff on wines, spirits and cocktails to maximize revenue and maintain stellar reputation for service.
- Monitored conditions of wine cellar, keeping all bottles stored at appropriate temperature.
- Set up wine tastings to bring in business and promote special offerings.
- Coordinated wine selection and restocking for cellar
- Represented establishment professionally with guests and earned consistent repeat and referral business.
- Managed cellar and beverage storage maintenance to prevent inventory spoilage.
- Oversaw successful bar service and operations to handle over 300 guests per day.
- Incorporated guest and management feedback to deliver unparalleled service and consistently hit profit targets.
- Inventoried bar supplies regularly to quickly identify supply shortages and detect problems such as theft.
- Motivated staff to perform at peak efficiency and quality.
- Organized routine and special event orders to keep adequate inventory for forecasted needs.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Education
Medication Management
NDIS
Australia2023
Professional Boundaries
NDIS
Australia2023
Food Safety For Disability Workers
NDIS
Australia2023
Managing Stress And Building Resilience
NDS
Australia 2023
Disability Induction
NDS
North Hobart, TAS2023
Supported Decision Making
NDS
Australia2023
Human Rights in Disability Services,
NDIS
Australia2021
Orientation Unit
NDIS
Australia2021
Medication Administration
My Flex Health
Mandurah, WA2020
Diabetes Management
My Flex Health
Mandurah, WA2020
Manual Handling
My Flex Health
Mandurah, WA2020
PEG Feeding
My Flex Health
Mandurah2020
Seizure Management
My Flex Health
Mandurah, WA2020
Cert 3 Community Services
Insight Training
Rockingham, WA2019
Mental Health First Aid
Mental Health First Aid Australia
Mandurah, WA2019
Human Rights in Disabilities
NDIS
Rockingham, WA2019
Avert Family Violence Basics
Insight Training
Rockingham, WA2018
ICE Training For Frontline Workers
Insight Training
Rockingham WA2018
ACSQHC Principals of Infection Control
Insight Training
Rockingham, WA2018
Aust Swim
Royal Life Saving Society
Claremont, WA2018
Skills
- Maintaining extensive service documentation, client records and reports
- General Housekeeping, meal planning and preparation with diet requirements
- Problem Identification, home and safety identification
- Individualized Assessments and care plans
- Remote Video Conferencing
- Patient Intakes
- Mobility Support with ability to lift,
- Multidisciplinary Care
- Administer Medication
- Supervision and scheduling of staff
- Word Processing
- Adhering to policy and procedures
- Budgeting individuals and house requirements
Certification
- First Aid
- NDIS Screening
- WWCC
- MVDL
- Police clearance
Further education
Currently studying Diploma in Children Youth and Family early intervention
As well as Education Assistant for Disabilities
Both to broaden my skills and knowledge across multiple areas of need and assistance
Hobbies
Enjoy a number of sporting codes hold level 1 in coaching of Netball and Tball.
Enjoy motor sports, baseball, football.
Walks along the beach and enjoying the ocean
Restoration of Vehicles
Craft open to learning new craft activities
Thoroughly enjoy Gardening
Catching up with family and friends
Cooking both Savoury and deserts
Volunteer Fundraiser for Life Line and Soul Soup Kitchen in Rockingham
Member of The School Board at Safety Bay Primary School
Additional Information
I am extremely passionate about my work and pride myself on my work ethics.
I am happy to help out any any areas of the company I can and often take on extra work to help out the Service coordinators and schedulers.
I have found in my current role I am enjoying the office work and making sure all paperwork, reports etc are in order.
I'am more than willing to learn any extra skills than will help me in helping others we support or help my other colleagues. I look forward to opportunities to upskill.
I am extremely self motivated and always up for taking on a challenge, not one to sit back and coast through life.
I pride myself on being a team player and working well alongside others.
Timeline
Residential Team Leader
AffirmCare
03.2023 - Current
Community Support Professional
Directions Disability Support Services
12.2021 - 03.2023
Community Support Worker
Enable WA
10.2019 - 12.2021
Swimming Lessons Instructor
State Swim
07.2019 - 01.2020
Swimming Instructor
Ballajura Aquatic Centre
07.2009 - 12.2011
Cellar Door Manager
Oakover Wines
12.2004 - 11.2009
Medication Management
NDIS
Professional Boundaries
NDIS
Food Safety For Disability Workers
NDIS
Managing Stress And Building Resilience
NDS
Disability Induction
NDS
Supported Decision Making
NDS
Human Rights in Disability Services,
NDIS
Orientation Unit
NDIS
Medication Administration
My Flex Health
Diabetes Management
My Flex Health
Manual Handling
My Flex Health
PEG Feeding
My Flex Health
Seizure Management
My Flex Health
Cert 3 Community Services
Insight Training
Mental Health First Aid
Mental Health First Aid Australia
Human Rights in Disabilities
NDIS
Avert Family Violence Basics
Insight Training
ICE Training For Frontline Workers
Insight Training
ACSQHC Principals of Infection Control
Insight Training
Aust Swim
Royal Life Saving Society
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