Samantha Plews
Brabham,WA
Summary
Professional Project Coordinator focused on promoting team work and collaboration. Successful track record of accomplishing projects on time and within budget constraints. Knowledgeable about the procurement and supply of electrical equipment to Energy projects.
Overview
15
15
years of professional experience
Work History
Project Coordinator
MacLean International
01.2022 - Current
- Kept projects on schedule by managing vendors and adjusting workflows.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Prepared documents for projects in accordance with project manager, team, or client specifications.
- Assisted in continuous improvement activities while developing and maintaining resulting documents.
- Maintained project records in CRM to allow visibility across the business.
Technical Sales Officer
MacLean International
06.2012 - 12.2021
- Prepared and delivered samples and quotations to customers while providing technical expertise to convert prospects into sales.
- Fostered positive relationships with team members to improve company culture and increase productivity.
- Researched product availability and acquired use, benefits and pricing structure information for clients.
- Provided input on contractual agreements for products and services to deliver value to the business and customer.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding team KPI's.
- Clarified customer requests, forwarded product information and answered questions to support sales operations.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Assist in training new sales staff on company policies and customer support operations.
- Tracked customer orders for precise and timely fulfillment, in collaboration with the supply chain team.
Trade Counter Manager
RS Components
02.2009 - 09.2011
- Performed all stock keeping processes and assisted in replenishing all items as per company policy.
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
- Operated cash register to accurately complete customer financial transactions.
- Established team priorities, maintained schedules and monitored performance.
Education
Craigie SHS
PerthSkills
- Project Recordkeeping
- Quality Assurance
- Sales and Marketing
- Training and Development
- Project Organization
- Administrative Duties
- Procurement
Timeline
Project Coordinator
MacLean International
01.2022 - Current
Technical Sales Officer
MacLean International
06.2012 - 12.2021
Trade Counter Manager
RS Components
02.2009 - 09.2011
Craigie SHS
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