Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
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Samantha Reddy

Erskineville,NSW

Summary

Accomplished Office Professional with a proven track record at Tactix Group Pty Ltd to develop and maintain positive, professional interpersonal relationships. Excelling in organizational skills, providing support to senior management and directors, office administration and support across all business units. I'm an excellent communicator with proven ability for building and fostering productive relationships both internally and externally creating a high morale within the workplace. Expert in enhancing operational efficiency, demonstrated by successful office relocations and optimized facility management. Skilled in event coordination and expense reporting, consistently delivering results beyond expectations. Always willing to take on added responsibilities to help teams achieve company goals. I can calmly deal with the pressure of a busy office and settle all emerging issues to create a conducive environment, dealing with each situation with discretion and integrity.

Overview

13
13
years of professional experience

Work History

Office Manager

Tactix Group Pty Ltd
04.2022 - 05.2024
  • Provided office management and administration support for the Sydney, Brisbane, Melbourne and Adelaide offices.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Maintained and updated computer and physical filing systems.
  • Assisted with the finance department, processed expense claims, credit card reconciliations and generated reports for company database.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Organised domestic and international travel arrangements for executives, senior management and directors.
  • Coordinated and managed the Sydney office relocation.

Service Coordinator

Suntory Coffee
10.2021 - 04.2022
  • Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
  • Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
  • Resolved customer complaints and issues to drive satisfaction and loyalty.
  • Oversaw the scheduling and dispatching of technicians, maximizing efficiency and minimizing delays in service delivery.
  • Played a key role in the successful onboarding of new hires within the Service Coordinator role, offering mentorship and guidance as needed.

Administrative Management Clerk / Office Manager

U.S Consulate General
11.2020 - 04.2022
  • Perform administrative tasks within established procedures and standard practices for the NCIS Resident.
  • Coordinating with the Financial Management Centre at the Embassy by paying vehicle,communication and utility expenses.
  • Processing of E2 travel vouchers and reimbursements on behalf of FPD agents.
  • Assist the Client Liaison Officer with Events preparation.
  • Work within the GSO Housing department arranging accommodation for incoming American Officers.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.

Office Manager

WTE Ltd
07.2011 - 02.2017
  • Developed strong vendor relationships to ensure timely delivery of materials and maintain high-quality standards.
  • Prepared pro-forma quotations and invoices.
  • Accounts Payable and Receivable.
  • Maintained paper and electronic filing systems.
  • Provided exceptional customer service, addressing inquiries and concerns promptly.
  • Oversaw demand planning, purchasing, and logistics.
  • Managed logistics functions including shipping coordination, customs compliance, freight negotiations, and carrier selection.
  • Optimized warehouse operations, resulting in improved order fulfillment rates and reduced order processing time.

Education

BTEC National Diploma -

Park Lane College
Leeds, UK
06.1987

High School Diploma -

Montgomery High School
New Jersey, USA
06.1985

High School Diploma -

Garforth Comprehensive School
Leeds, UK
06.1984

Skills

  • Office Management
  • Scheduling and calendar management
  • Organisational Skills
  • Office Administration
  • Employee Relations
  • Operations Management
  • Human Resources
  • Expense Reporting
  • Event Coordination
  • Facility Management

Languages

English
Native or Bilingual
Spanish
Limited Working

Additional Information

I hold a First Aid Certificate and was the Fire Floor Warden.

Timeline

Office Manager

Tactix Group Pty Ltd
04.2022 - 05.2024

Service Coordinator

Suntory Coffee
10.2021 - 04.2022

Administrative Management Clerk / Office Manager

U.S Consulate General
11.2020 - 04.2022

Office Manager

WTE Ltd
07.2011 - 02.2017

BTEC National Diploma -

Park Lane College

High School Diploma -

Montgomery High School

High School Diploma -

Garforth Comprehensive School

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Samantha Reddy