Summary
Overview
Work History
Education
Skills
Educationandprofessionalmemberships
Professional Highlights
Certification
Timeline
Generic

Samantha Riddle

Balwyn North,VIC

Summary

Samantha is a dynamic and authentic leader with extensive commercial and human resource experience. Her collaborative style has earned the respect of her team, leaders, board members, and stakeholders. With a strategic focus, result-oriented mindset, and exceptional interpersonal skills, she is an invaluable asset to any leadership team. Samantha has a proven track record of leading transformations and organisational change, contributing positively to overall business performance. She understands business drivers and effectively develops and aligns the People Strategy to deliver results. Additionally, she possesses in-depth knowledge and experience in mergers, acquisitions and integration.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Chief People Officer

Tesserent
12.2021 - Current
  • Developed and implemented a Board endorsed 3 year Human Resources Strategy that aligned to the business objectives.
  • Restructured the business to optimise the workforce to increased agility within the organisation (Changed Federated Model)
  • Benchmarked and managed compensation and benefits to ensure market competitiveness, optimising budget and improving retention.
  • Increased retention rates by developing targeted recruitment strategies and comprehensive onboarding processes.
  • Supported organisational growth and integration by designing and implementing human resources strategies that aligned with business objectives.
  • Transformed workplace culture by implementing values and linking it to reward and recognition, fostering a culture of appreciation.
  • Implemented engagement surveys, driving meaningful action plans based on identified areas of concern and shifting to a positive engaged culture.
  • Support the acquisition and integration of all new businesses (6 acquisitions).
  • Effectively manage change and support leaders through change management processes.
  • Implement diversity and inclusion programs (Women in Cyber, Neurodivesity )
  • Present monthly Human Resources reports to the Board and Strategic Human Resource initiatives
  • Implemented performance management systems that drove productivity, resulting in higher employee satisfaction scores.
  • Acted as a trusted advisor to the CEO and senior leaders not limited to Human Resources.
  • Improved leadership capabilities across the organisation through the development and execution of customised training programs.
  • Effectively collaborated cross-functionally (federated model) with other business units to support organisational alignment on people strategy goals and objectives.
  • Reduced legal risk exposure by implementing comprehensive compliance policies related to employment law regulations and practices (Modern Slavery, WEGA, etc)
  • Implemented succession planning frameworks to develop and retain key talent within the organisation.
  • Fostered a diverse and inclusive work environment, driving cultural change initiatives and promoting open communication and collaboration.
  • Support and coached leaders to appropriate employee relations resolutions and handled disciplinary issues to mitigate and manage risks.
  • Resolved complex employee issues that affected management and business decisions(separation of business founders)
  • Recruited top talent to maximize profitability.
  • Supported and coached the team to conduct investigations and assisted with handling employee complaints to promote an equitable workplace.
  • Influenced and guided managers/stakeholders to achieve compliance with organisational policies, and and recommending necessary changes.


Director People and Culture

Key Consulting Group
02.2019 - 12.2021
  • Strategic Management Consulting to a broad industry of clients
  • Consult with respective CEO’s and leadership teams including the PSC Group on a variety of initiatives to achieve business outcomes, namely acquisitions, redundancies, restructures of Leadership teams, divestment of subsidiaries
  • I have also been able to establish Human Resources functions from grassroots up for clients who have not had this function in their businesses
  • I did this by recruiting, placing and training the teams to support the business needs and I continue to mentor and coach the respective HR teams
  • Executive Coaching for senior leaders in ASX listed companies

Director People and Culture

PS&C Group
06.2017 - 01.2019
  • Facilitated cross-functional collaboration for improved decision-making processes within the organisation (PS&C was the parent company of 5 acquisitions)
  • Cultivated high-performance executive team, selecting and mentoring candidates for key leadership roles.
  • Established a People and Culture function and team as PS&C was made up of a number of acquired businesses, with limited people support in the acquired businesses.
  • Supported and mentored existing founders of the business in People practices and processes.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability. (business was under severe financial strain)
  • Implemented internal controls by reviewing existing policies and procedures, where there were gaps developed policies to ensure compliance with regulatory requirements.

Director People and Culture

UXC Professional Solutions and Consulting
08.2010 - 06.2017


  • Instrumental in working closely with the leaders to turn the business performance around in Professional Solutions, taking it from an under-performing Business Unit to delivering an unprecedented bottom line result
  • On a number of occasions, acted in the role of CEO when the incumbent was on annual leave or travelling abroad.
  • Served on steering committees with key client groups and stakeholders.
  • Restructured the business to deliver better bottom line results and realign the workforce
  • Held a strategic executive role in two Business Units simultaneously reporting to two CEO's and led a People and Culture team of 11 professionals
  • As a strategic initiative, successfully shifted the culture within both the Business Units
  • Developed and implemented a strategic leadership program and Talent Management Framework
  • Worked across multiple work groups and divisions to develop the workforce capability in key growth sectors and aligning it to business outcomes
  • Established and lead the 'Women in IT' forums and network group
  • Influenced leaders and stakeholder to drive change that positively impacted business performance
  • Comprehensive understanding of the ICT Industry and the nuances that impact such an industry

Manager People and Culture

DWS Advance Business Solutions
11.2004 - 08.2010
  • Improved the retention of talent within the Organisation and built out capability and career development frameworks
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Instrumental in supporting the national expansion of DWS into New South Wales and Brisbane
  • Influenced and worked collaboratively with the CEO and Managing Director to drive business outcomes
  • Held a key role in the IPO of DWS
  • Implemented a Reward and Recognition Program
  • Maintained professional, organised, and safe environment for employees and contractors through Workplace Health and Safety policies and practices.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Organisational Development Manager

Adelaide City Council
04.2001 - 09.2004
  • The development and implementation of a successful leadership development framework and program
  • Lead multiple community projects ie 'bike hire' initiative, impacts of the 'ageing population in Adelaide and alignment to our workforce'
  • Developed and participated in Community centric initiatives creating employment for disadvantages members of the community and up skilling them
  • Lead a significant organisational redesign and worked collaboratively with the CEO of Adelaide City Council and the Lord Mayor
  • Developed and influenced a culture of accountability

Education

Masters of Business Administration -

Adelaide University
Adelaide, South Australia
01.2004

Honors Degree - Organisational Development

Rand Afrikaans University
01.1999

Bachelors Degree - Commerce and Political Science

University of Cape Town
01.1991

Skills

  • Strategic Human Resources Leadership
  • Leadership Development
  • Mergers and Acquisition
  • Stakeholder Management
  • Negotiation and Influencing
  • Organisational Design and Development
  • Transformation and integration
  • Organisational Change Management
  • Talent and Succession Management
  • Talent Acquisition and Retention
  • Workforce Planning and Capability assessment
  • Employee Relations

Educationandprofessionalmemberships

  • Masters of Business Administration, Adelaide University, Adelaide, SA, 01/01/02, 12/31/04
  • Honors Degree – Organisational Development, Rand Afrikaans University, Johannesburg, South Africa, 01/01/98, 12/31/99
  • Bachelors Degree – Commerce and Political Science, University of Cape Town, Cape Town, South Africa, 01/01/89, 12/31/91

Professional Highlights

  • Key Consulting Group, Melbourne, Director People and Culture, 02/01/17, current
  • UXC Professional Solutions and Consulting, Melbourne, Director People and Culture, 08/01/10, 01/31/17
  • DWS Advance Business Solutions, Melbourne, Manager People and Culture, 11/01/04, 08/31/10
  • Adelaide City Council, Adelaide, Organisational Development Manager, 04/01/01, 09/30/04
  • Direct Personnel, Adelaide, Learning and Development Manager, 01/01/00, 03/31/01
  • JD Group, Johannesburg, South Africa, Group Learning and Development Manager, 09/01/96, 11/30/99
  • Edgars Group, Johannesburg, South Africa, Regional Human Resources Manager, 11/01/91, 08/31/95

Certification

  • Accredited Coach Training Program Certification – International Coach Federation or equivalent coaching bodies.

Timeline

Chief People Officer

Tesserent
12.2021 - Current

Director People and Culture

Key Consulting Group
02.2019 - 12.2021

Director People and Culture

PS&C Group
06.2017 - 01.2019

Director People and Culture

UXC Professional Solutions and Consulting
08.2010 - 06.2017

Manager People and Culture

DWS Advance Business Solutions
11.2004 - 08.2010

Organisational Development Manager

Adelaide City Council
04.2001 - 09.2004

Honors Degree - Organisational Development

Rand Afrikaans University

Bachelors Degree - Commerce and Political Science

University of Cape Town

Masters of Business Administration -

Adelaide University

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Samantha Riddle