Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Rigazzi

Coburg,VIC

Summary

With over 8 years of retail experience, I have developed a strong background in customer service, team leadership and inventory management. My years as a retail manager allowed me to lead teams, drive sales, optimise operations and maintain data integrity. Currently working as a medical receptionist, I have further developed my communication and administrative abilities. Now, I am looking to return to the retail industry, eager to contribute to team success and deliver exceptional customer experiences.

Overview

2
2
years of professional experience

Work History

Receptionist

Vision Radiology
03.2025 - Current
  • Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with patients, and updated patient records.
  • Kept reception area clean and neat to give visitors a positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in patients.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Sales Associate

Bras N Things
11.2024 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Store Manager

Bras N Things
03.2024 - 11.2024

Education

Certificate IV - Real Estate Practice

Entry Education
Melbourne, VIC
12-2025

Skills

  • Strong multi-tasking
  • Problem-solving
  • Retail operations
  • Stockroom management
  • Dependable and reliable
  • Visual merchandising
  • Stock management
  • Rostering to deliver profitability
  • Staff management
  • Time management
  • Data entry

Timeline

Receptionist

Vision Radiology
03.2025 - Current

Sales Associate

Bras N Things
11.2024 - Current

Store Manager

Bras N Things
03.2024 - 11.2024

Certificate IV - Real Estate Practice

Entry Education

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Samantha Rigazzi