Samantha Rigazzi
Coburg,VIC
Summary
With over 8 years of retail experience, I have developed a strong background in customer service, team leadership and inventory management. My years as a retail manager allowed me to lead teams, drive sales, optimise operations and maintain data integrity. Currently working as a medical receptionist, I have further developed my communication and administrative abilities. Now, I am looking to return to the retail industry, eager to contribute to team success and deliver exceptional customer experiences.
Overview
2
2
years of professional experience
Work History
Receptionist
Vision Radiology
03.2025 - Current
- Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with patients, and updated patient records.
- Kept reception area clean and neat to give visitors a positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in patients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Sales Associate
Bras N Things
11.2024 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Store Manager
Bras N Things
03.2024 - 11.2024
Education
Certificate IV - Real Estate Practice
Entry Education
Melbourne, VIC12-2025
Skills
- Strong multi-tasking
- Problem-solving
- Retail operations
- Stockroom management
- Dependable and reliable
- Visual merchandising
- Stock management
- Rostering to deliver profitability
- Staff management
- Time management
- Data entry
Timeline
Receptionist
Vision Radiology
03.2025 - Current
Sales Associate
Bras N Things
11.2024 - Current
Store Manager
Bras N Things
03.2024 - 11.2024
Certificate IV - Real Estate Practice
Entry Education