Samantha Roche

During my tenure at Lehanes and Associates, I had the opportunity to handle various general inquiries via email and phone, ensuring prompt and accurate responses. I also took on the responsibility of scheduling meetings between clients and financial advisors, streamlining the process for both parties involved. One aspect of my role that I particularly enjoyed was assisting with property viewings. Initially, I accompanied the manager in showing houses to prospective buyers or renters. However, as I gained experience and built rapport with clients, I was entrusted to conduct these viewings independently. This allowed me to take ownership of the sales process and earn commission on successful property transactions. I found immense satisfaction in this position, as it provided me with ample opportunities to interact with a diverse range of individuals. Meeting new people and building relationships became a driving force behind my enthusiasm for the role.

Proficient in conducting comprehensive research and analyses within both microbiology and chemistry laboratories. Possess a strong foundation in microbiological techniques, including culturing, staining, and identification of microorganisms, coupled with expertise in chemical analysis, synthesis, and characterization of compounds. Skilled in utilizing a wide array of laboratory equipment and instruments to perform experiments, collect data, and interpret results. Demonstrated ability to work across disciplines, applying knowledge from both fields to drive innovative research initiatives. Adept at maintaining strict adherence to safety protocols and ensuring the accuracy and reliability of experimental outcomes. Strong teamwork, communication, and problem-solving skills, coupled with a passion for scientific inquiry, drive my contributions to advancing knowledge in both microbiology and chemistry realms. Collaborated with cross-functional teams to achieve project goals and increase overall productivity, and

Enhanced data accuracy through meticulous documentation of analytical procedures and results.

I initiated my journey in the company as a lifeguard at the spa pool, demonstrating my dedication to ensuring guest safety. Recognising my potential, I swiftly advanced to the position of spa receptionist, where I adeptly managed guest inquiries and appointments. Additionally, I successfully assumed the responsibilities of a sales representative, consistently exceeding sales targets and contributing to the company's growth. I held multiple responsibilities that primarily focused on managing clients' appointments. These tasks involved scheduling clients for various treatments, providing them with comprehensive tours of the facilities, and informing them about the necessary posttreatment care. Additionally, I would actively promote the booking of their subsequent appointments during our interactions. I sold our luxurious high-end spa products every month and consistently excelled in selling these premium items to both spa customers and walk-in customers. My strong communication and persuasion skills, bolstered by my ability to stay wellinformed and maintain an approachable demeanour meant that I surpassed my targets every month.