- music
- sports
- reading
- travel
- volunteering
Jadyn Gomes
Melbourne
Summary
A dependable and helpful team contributor who thrives in collaborative environments and is always ready to support others or volunteer when needed. With a positive attitude and a strong sense of initiative, brings energy and creativity to every project.
Overview
4
4
years of professional experience
Work History
Front of House Staff
Atlantic Group
11.2025 - Current
- Delivered exceptional customer service during major large-scale sporting and hospitality events.
- Worked in corporate and premium dining areas, providing professional service to high-profile guests.
- Supported front-of-house operations, including serving food and beverages and ensuring guest satisfaction.
Front of House and Kitchen Assistant
Woods & Co Recruitment
10.2025 - Current
- Assisted in kitchen preparation and food handling, maintaining efficiency and high standards under pressure.
- Supported front-of-house operations, including serving food and beverages and ensuring guest satisfaction.
Customer Service Representative
DNA Recruitment
08.2025 - Current
- Acted as the main point of contact for passengers on-board bus services and within the community.
- Assisted passengers by providing transport information, customer assistance, and ensuring the safety of passengers and drivers on services especially during rail and tram replacement services, as well as when bus routes are diverted.
UI/UX Designer - Website and App
All Things Baby
09.2023 - 07.2025
- Created responsive web pages and campaign-specific designs on Shopify, enhancing user engagement.
- Refined the overall user experience, contributing to lower bounce rates and higher conversions by introducing new features through innovative design solutions to optimize user journeys.
- Managed third-party app integrations on Shopify to extend site functionality.
- Collaborated with an outsourced tech agency to improve the performance and usability of both the website and mobile application.
- Designed two complete websites and led the end-to-end UI design of a newly launched mobile app, ensuring consistency, usability, and brand alignment across platforms.
Interviewer and Researcher
Srishti Institute of Art, Design and Technology
02.2023 - 04.2023
- Engaged with around 80 members of the public, conducting game-based interviews in streets and on public transport to collect firsthand experience data.
- Assisted commuters with transport navigation to build rapport and encourage open, comfortable conversation.
Logistics Coordinator
Srishti Institute of Art, Design and Technology
02.2022 - 04.2022
- Coordinated on-site logistics and movement of event equipment and materials.
- Managed site access, conducted roll calls, and tracked attendance.
- Delivered safety instructions and enforced event safety guidelines.
- Oversaw loading/unloading of trucks and proper placement of items.
- Organized storage and maintained an inventory of materials.
- Directed crew, performers, and visitors to appropriate event locations.
Education
Masters of Information Technology - Information Technology
RMIT
Melbourne, VIC07.2027
Bach of Design in Creative And Applied Computation -
Srishti Institute of Art, Design And Technology
India 05-2023
Skills
- Customer Service
- Team Player
- Ability to Learn Quickly
- Dependable and responsible
- Proactivity
- Decision-Making
- Innovation
- Professionalism
- Multitasking
- Leadership
- Attention to Detail
- Organisational Skills
Hobbies and Interests
- Music
- Sports
- Reading
- Travel
- Volunteering
Interests
Timeline
Front of House Staff
Atlantic Group
11.2025 - Current
Front of House and Kitchen Assistant
Woods & Co Recruitment
10.2025 - Current
Customer Service Representative
DNA Recruitment
08.2025 - Current
UI/UX Designer - Website and App
All Things Baby
09.2023 - 07.2025
Interviewer and Researcher
Srishti Institute of Art, Design and Technology
02.2023 - 04.2023
Logistics Coordinator
Srishti Institute of Art, Design and Technology
02.2022 - 04.2022
Masters of Information Technology - Information Technology
RMIT
Bach of Design in Creative And Applied Computation -
Srishti Institute of Art, Design And Technology