Summary
Overview
Work History
Education
Skills
Timeline
Generic

samantha Ryan

Narrandera,Australia

Summary

Current student looking to rejoining the workforce To gain new skills and knowledge . Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. I am available on call weekdays weekends and part time

Overview

21
21
years of professional experience

Work History

Fresh Services / Convinence

Woolworths Group
09.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Housekeeping Room Attendant

Country Roads Motor Inn
05.2024 - 08.2024
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
  • Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
  • Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
  • Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
  • Consistently met or exceeded room inspection scores by diligently following established guidelines for cleanliness and presentation.
  • Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
  • Responded to requests from patrons for linens and toiletries.
  • Demonstrated flexibility in adapting to changing priorities or special projects as required by management or guest needs.
  • Ensured high levels of cleanliness and hygiene by regularly disinfecting bathrooms and surfaces, contributing to healthy environment for guests.

Stay at Home Mum

Home duties
04.2012 - 05.2024
  • Worked with coworkers to complete tasks
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
  • Responded quickly to meet customer needs and resolve problems
  • Time management
  • Setting of schedules
  • Cleaning duties
  • Working independently or in team environment
  • Developed departmental objectives, budgets, policies, procedures and strategies
  • Sought continuing education opportunities to stay current with industry trends
  • Performed general maintenance and repair
  • Performed routine and scheduled maintenance services
  • Experienced with social media and communications platforms
  • Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
  • Identified ways to improve efficiency in operations and implemented process changes
  • Managed and coordinated multiple projects while ensuring timely completion
  • Met deadlines while maintaining high-quality deliverables

Senior Shop Assistant

Michael's patisserie
04.2009 - 06.2010
  • Early morning starts
  • Setting up display food
  • Ensure shop was ready to open 6am
  • Customer service cash handling
  • Coffee making
  • Cleaning and sanitation of shop
  • Utilized cash register systems accurately and efficiently to process payments from customers
  • Developed deep product knowledge through research and training sessions which enabled me to provide informed advice to customers
  • Provided support during busy periods by helping other departments such as receiving goods or restocking shelves
  • Trained new staff members on the use of POS systems, store policies and procedures, and customer service standards
  • Managed incoming shipments including unloading items, verifying accuracy of orders, and organizing stockroom shelves accordingly
  • Provided excellent customer service to customers by responding to inquiries, resolving complaints, and offering guidance on product selection
  • Maintained a high level of cleanliness throughout the shop floor at all times
  • Adhered strictly to company guidelines when handling returns and exchanges from customers
  • Ensured compliance with health and safety regulations while working in the shop environment
  • Monitored store security cameras to detect any suspicious activity or theft attempts
  • Collaborated with team members in order to ensure accurate daily operations were carried out in a timely manner
  • Demonstrated strong organizational skills when stocking shelves, managing inventory, and maintaining store displays
  • Maintained cleanliness and organization of back room and damaged product area
  • Moved items from back stock onto sales floor
  • Helped with floor moves, merchandising, and display maintenance
  • Stocked shelves with inventory and arranged displays to draw attention to merchandise
  • Verified prices and checked product codes to foster accurate transactions
  • Built strong working relationships with guests, vendors and associates
  • Cleaned department by sweeping floors, dusting shelving, and wiping coolers
  • Completed customer sales transactions using a point-of-sale system
  • Processed merchandise deliveries according to shop delivery schedule
  • Supported shop management team with shortage reduction measures
  • Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory
  • Answered questions regarding store and merchandise
  • Cleaned shelves, counters, and tables
  • Opened and closed cash registers, balanced cash drawers, and made deposits
  • Maintained knowledge of current sales and promotions, policies regarding payment, and exchanges, and security practices
  • Computed sales prices, total purchases, and received and processed cash and credit payment
  • Opened and closed cash registers, balanced cash drawers and made deposits
  • Placed special orders, submitted online orders, or contacted other stores to find desired items

Cleaning Staff on Different Sites

Angel cleaning services
02.2006 - 08.2009
  • Time management
  • Cleaning in busy food court environment
  • Cleaned showers and all areas of truck stop
  • Held a high standard of cleanliness to do after hours in a bank
  • Main food court and bathroom areas where clean at all times
  • Ensured that all tools were stored safely after use in accordance with company policies
  • Maintained a high level of sanitation standards throughout assigned work area
  • Collected trash from designated areas throughout the building according to schedule
  • Demonstrated expertise in using cleaning equipment and supplies to clean rooms, hallways, lobbies, lounges, restrooms and other areas of the facility
  • Cleaned windows both inside and outside when necessary
  • Disinfected sinks, toilets, urinals and other restroom fixtures regularly
  • Followed all safety protocols when handling hazardous materials like bleach or ammonia
  • Participated in training sessions related to new cleaning techniques or products introduced into the workplace
  • Responsible for reporting any maintenance issues observed during daily rounds
  • Inspected common areas for signs of wear or damage before performing regular cleaning duties
  • Performed detailed dusting of all surfaces including furniture, fixtures and window sills
  • Vacuumed carpets, upholstered furniture and draperies with appropriate attachments
  • Operated industrial-strength washers and dryers to wash linens used in the facility
  • Replenished soap dispensers in lavatories with liquid or powder soap products
  • Safely handled cleaning chemicals to comply with guidelines and procedures
  • Removed dirt and debris from high-traffic areas
  • Stocked individual rooms and common areas with proper supplies
  • Communicated with clients to determine specific areas needing deep and detailed cleaning
  • Interacted professionally with employees and clients
  • Notified supervisor of issues with equipment or breakage
  • Observed aseptic techniques and wore PPE when cleaning rooms

Cleaner

Spotless cleaning
09.2004 - 05.2008
  • Background check for high security placement
  • Working with sensitive paperwork
  • Cleaning of airplane maintenance area
  • Worked at airport food court
  • Worked with coworkers to complete tasks
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
  • Responded quickly to meet customer needs and resolve problems
  • Provided efficient and courteous service to customers at all times
  • Met deadlines while maintaining high-quality deliverables
  • Focused on learning new skills and staying updated with industry changes
  • Participated in ongoing training to enhance own job skills and knowledge

Education

Business Administration

St Francis
Leeton, NSW

Skills

    Time management

    Willingness to learn

    To learn allarears of store policy and procedures

    To be a reliable teammember

    To gain skills to move up in the company

    Focused and hard working

    Goal driven

Timeline

Fresh Services / Convinence

Woolworths Group
09.2024 - Current

Housekeeping Room Attendant

Country Roads Motor Inn
05.2024 - 08.2024

Stay at Home Mum

Home duties
04.2012 - 05.2024

Senior Shop Assistant

Michael's patisserie
04.2009 - 06.2010

Cleaning Staff on Different Sites

Angel cleaning services
02.2006 - 08.2009

Cleaner

Spotless cleaning
09.2004 - 05.2008

Business Administration

St Francis

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samantha Ryan