Overview
Work History
Education
Skills
Timeline
Generic

Samantha Schatz

Waterford

Overview

2025
2025
years of professional experience

Work History

Lifeguard/Customer Service Attendant

Forbes Olympic Swimming Pool
  • Active as lifeguard in busy pool
  • Provided monitoring, rule enforcement, rescue, and customer service to all patrons and actioned chemical testing as required
  • Ensured pool rules were followed by adults and minors with no complaints
  • Demonstrated rapport building and communication skills
  • Completed several rescues over time and administered first aid successfully for issues such as insect bites and abrasions to young and adult patrons
  • Reported incidents using internal procedure and policies
  • Provided excellent customer service and hospitality on front counter

Administrative Officer

Chappo’s Transport and Ducks Freight
  • Provided excellent Facility, Inventory & Trucking Management through internal systems
  • Ensure Safety and other industry regulation compliance
  • Managed and reconciled all equipment inventories including out-bound and in-bound gate activity
  • Ensured dispatch and equipment delivery route efficiency through appropriate interaction with branch personnel and route analysis
  • Assisted with the maintenance of accurate records
  • Primarily responsible for communication with customers and clients, taking calls for the business, answering phones, responding to faxes and other communications as needed
  • Daily administrative tasks (branch invoices, etc.); accounting and reporting

Dental Assistant and Reception

Tim Baker’s Dental Surgery
  • Receive patients and prepare them for necessary dental procedures
  • Prepare surgery for dental treatment with correct instruments/materials for use as directed by the operator
  • Record findings from oral examinations
  • Answer the telephone and carry out other office duties
  • Maintain safe and clean reception area by complying with procedures, rules, and regulations
  • Provide instruments and dispense materials during oral examinations or treatments
  • Clear the patient's mouth of saliva or dental materials used in the treatment by operating handheld suction or air and water-spraying equipment
  • Clean and sterilize instruments used after treatment
  • Clean and tidy the surgery, and implement standard decontamination procedures for infection control
  • Maintain and restock dental supplies

Personal Care Worker

Jemalong Aged Care
07.2023 - 03.2024
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Developed trust-based relationships with both clients and their families through clear communication and empathetic caregiving approach.
  • Enhanced client satisfaction by providing personalized care and attention to their daily needs.
  • Supported clients in maintaining independence with assistance in mobility and ambulation.
  • Demonstrated respect for client privacy through discreet handling of sensitive information entrusted during care delivery.
  • Prioritized safety measures within the home environment by identifying potential hazards and implementing preventive strategies.
  • Provided compassionate companionship to clients, engaging in meaningful conversations and activities.

Education

Certificate III -

Aged Care
01.2017

Senior First Aid -

01.2016

Senior Resuscitation -

01.2016

Senior Lifesaving -

01.2016

Statement of Attainment -

Basic Health Care
01.2010

Certificate III -

Business Administration
01.2010

Bronze Medallion -

Life Saving Award
01.2009

Statement of Attainment -

Community Recreation
01.2009

Skills

  • Proven written and oral communication skills
  • Excellent Customer Service Skills
  • Ability to organize personal work priorities
  • Knowledge of filing and updating records
  • Adept at making travel and accommodation arrangements
  • Working knowledge of bookkeeping tasks
  • Solid knowhow of general office procedures including stock control
  • Ability to work independently and as part of a team
  • Expert in handling office equipment including printers
  • Internet savvy with a proven expertise in using MS Office applications including Outlook, Word and Excel
  • Exceptional attention to detail with experience in Data entry
  • Strong ability to use standard business software and applications
  • Demonstrated ability to remain self-motivated at all times
  • Able to manage stress effectively
  • Experience with Myob, Xero, Microsoft Teams and other software
  • Excellent organisational skills
  • Able to type 50 WPM

Timeline

Personal Care Worker

Jemalong Aged Care
07.2023 - 03.2024

Certificate III -

Aged Care

Senior First Aid -

Senior Resuscitation -

Senior Lifesaving -

Statement of Attainment -

Basic Health Care

Certificate III -

Business Administration

Bronze Medallion -

Life Saving Award

Statement of Attainment -

Community Recreation

Lifeguard/Customer Service Attendant

Forbes Olympic Swimming Pool

Administrative Officer

Chappo’s Transport and Ducks Freight

Dental Assistant and Reception

Tim Baker’s Dental Surgery

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Samantha Schatz