Administration Receptionist
Truck Repair Group NQ PTY LTD
07.2021 - 01.2023
- Entering and processing invoices through Xero accounting software.
- Welcoming all visitors and clients, providing exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained detailed records and filing systems, ensuring easy access to important information.
- Assisted Managers with daily tasks such as calendar management and itinerary planning.
- Confirmed appointments, communicated with clients, and updating client records.
- Coordinated with Assessors and Insurance companies to manage and oversee claim repair process.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.