Compassionate Education Support Officer known for high productivity and efficiency in task completion. Possess specialized skills in student support, curriculum development, and educational technology integration. Excel in communication, empathy, and problem-solving, ensuring success in fostering positive learning environments and supporting diverse student needs.
Overview
22
22
years of professional experience
4
4
Certification
Work History
Education Support Officer
Grey St Primary School
Traralgon, Victoria
01.2024 - 12.2024
Worked with the Prep class, assisting alongside the Classroom Teacher
Working as instructed by the Teacher with entire grade and smaller groups as required
Attended meetings as required to provide administrative assistance.
Organised student records and maintained accurate filing systems.
Provided administrative support to teachers, staff and students in a school environment.
Monitored student progress and assisted students and teachers with resolving problems.
Implemented safety protocols for all activities involving students both inside and outside the school premises.
Supported teachers during classroom instruction by helping to maintain order among students.
Prepared teaching materials such as worksheets, handouts and posters for classrooms.
Provided additional support to students who require it such as those with special educational needs or disabilities.
Learning Support Officer
St Kierns Catholic Primary Shool
Moe, Victoria
01.2023 - 12.2023
Worked with Grade 1, alongside Classroom Teacher and Fulltime LSO
Worked with the entire grade as instructed by teacher and with small groups for more detailed Literacy and Numeracy lessons
Helped students learn to persevere with challenging tasks and build resilience for later educational efforts.
Offered emotional support during times of difficulty or crisis situations involving the student.
Tutored students in course material to improve comprehension.
Assisted with transitioning from one activity to another throughout the day as needed by the student.
Administered assessments as directed by teachers or other school personnel.
Set up and assisted with audiovisual equipment operation.
Demonstrated appropriate behaviors using behavior modeling and positive reinforcement techniques.
Assisted teachers in creating and implementing Individualized Education Plans for students with special needs.
Encouraged independent thinking, problem solving, and self-advocacy skills among students.
Assisted in the implementation of accommodations outlined in IEPs such as seating arrangements or modified testing procedures.
Supported the development of social skills through modeling appropriate behavior and interactions with peers.
Motivated students using feedback and encouragement.
Instructed small groups of students in alphabet, shapes and color recognition.
Provided feedback on how well a student is progressing towards meeting their IEP goals.
Collaborated with teacher to develop personalized and successful learning strategies.
Assisted neurodiverse students with classwork and activity preparation.
Business Owner
Beauty Day Spa
Churchill, Victoria
01.2003 - 06.2016
I owned and managed my own successful day spa with up to six employees.
Maintained relationships with existing clients by providing superior customer service.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Monitored performance of personnel against goals set forth by the company.
Implemented successful business strategies to increase revenue and target new markets.
Managed daily operations of business, including hiring and training staff.
Implemented campaigns and promotions to help with developing goods and services.
Teacher’s Aide
Churchill North PS
01.1999
Classroom Assistance for all grades and Office Administration
Integration Aide
Yinnar PS
01.1999
Integration Aide for a Grade 2 Student with CP, Grade 3/4 Math’s Class and Reading Recovery
Education
Certificate IV - School Based Education Support
Tafe Gippsland
Warragul, VIC
09-2024
CERT 111 - BUSINESS & INFORMATION TECHNOLOGY
01.2003
DIPLOMA -
BEAUTY
01.2000
DIPLOMA -
HOSPITALITY MANAGEMENT
01.1996
FIRST AID 1&2 -
ST JOHNS
Skills
Strong organization
Problem-solving
Analytical skills
Multitasking Abilities
Special education support
Literacy development
Interpersonal skills
Staff development
Communication skills
Classroom management
Certification
Working With Children’s Check
Nationally Crime Check
Victorian Driver’s License
References
Mel Keltie, Grade 1 Teacher, St Keirans Primary School, 0351273606
Jodie Mallows, Deputy Principal, St Keirans Primary School, 0408234281
Tracey Hutton, Tafe Teacher, 0411032547
Timeline
Education Support Officer
Grey St Primary School
01.2024 - 12.2024
Learning Support Officer
St Kierns Catholic Primary Shool
01.2023 - 12.2023
Business Owner
Beauty Day Spa
01.2003 - 06.2016
Teacher’s Aide
Churchill North PS
01.1999
Integration Aide
Yinnar PS
01.1999
Certificate IV - School Based Education Support
Tafe Gippsland
CERT 111 - BUSINESS & INFORMATION TECHNOLOGY
DIPLOMA -
BEAUTY
DIPLOMA -
HOSPITALITY MANAGEMENT
FIRST AID 1&2 -
ST JOHNS
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