Samantha Tan
Sunnybank,QLD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Warehouse Assistant
Souvenirs Australia Pty Ltd
04.2022 - Current
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
Accredited Peer Support Trainee
Sapot Tech Plt
07.2022 - Current
- Provide consultations with clients one-on-one
- Provide support and recovery guidance to individuals experiencing common and severe mental health problems working with groups of clients with similar mental health conditions and offering them more general advice
- To keep accurate and up to date records of clients’ records
Customer Service Associate
Keysight Technologies
10.2020 - 01.2022
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals
- Coordinated with cross-functional teams to ensure smooth flow in servicing customers
- Dealing with VIP customers including processing orders, forms, applications, and requests
- Acknowledging and resolving customer complaints
Human Resource Intern
Hayat Lestari Sdn Bhd
02.2020 - 05.2020
- Support all internal and external HR related inquiries or requests
- Assist with recruitment process by identifying candidates, performing reference checks and issuing employment contracts
- Maintain digital and electronic records of employees
- Serve as point of contact with benefit vendors and administrators
- Assist with recruitment process by identifying candidates, performing reference checks and issuing employment contracts.
Education
Bachelor of Science - Psychology
Tunku Abdul Rahman University ManagementTechnology
Kuala Lumpur, Malaysia05.2020
Associate of Science - Counselling
Tunku Abdul Rahman University ManagementTechnology
Kuala Lumpur, Malaysia05.2018
Skills
- Peer Interaction
- Administrator Support
- Crisis Support
- Negotiation
- Calm and Professional Under Pressure
- Cross-Functional Team Collaboration
- Leadership
- Active Listening Skills
Certification
- Certified [First Aid & CPR]
Languages
English
Native or Bilingual
Malay
Full Professional
Chinese (Mandarin)
Professional Working
Timeline
Accredited Peer Support Trainee
Sapot Tech Plt
07.2022 - Current
Warehouse Assistant
Souvenirs Australia Pty Ltd
04.2022 - Current
Customer Service Associate
Keysight Technologies
10.2020 - 01.2022
Human Resource Intern
Hayat Lestari Sdn Bhd
02.2020 - 05.2020
Bachelor of Science - Psychology
Tunku Abdul Rahman University ManagementTechnology
Associate of Science - Counselling
Tunku Abdul Rahman University ManagementTechnology
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