Summary
Overview
Work History
Education
Skills
First Aid Certificate
Cpr
Timeline
Generic

Samantha Theobald

Gold Coast,QLD

Summary

Community Care Worker with expertise in pressure management and communication. Improved client well-being through tailored support and relationship-building. Demonstrated problem-solving skills while maintaining a safe, engaging environment. Proficient in managing case files for government assistance, ensuring access to benefits for elderly and disabled clients.

Overview

28
28
years of professional experience

Work History

Community Care Worker

Co As It
Gold Coast, QLD
01.2023 - 03.2025

:

  • - Delivered personalized care in home settings, elevating client well-being.
  • - Assisted with personal hygiene, grooming, and daily living tasks.
  • - Fostered emotional well-being through strong client relationships.
  • - Coordinated transportation for medical appointments and community events.
  • - Facilitated recreational activities to boost physical and mental engagement.

Domestic Assistant

BLUECARE Home Care
Gold Coast, QLD
10.2022 - 01.2023
  • Addressed diverse domestic challenges, enhancing problem-solving skills and boosting client satisfaction.
  • Ensured clean and safe environments for clients in home settings.
  • Maintained strict confidentiality to protect client privacy regarding personal matters shared during employment.
  • Performed thorough cleaning of bathrooms, including scrubbing toilets, sinks, showers, and tubs.

Private Nanny

Private Care
01.2021 - 11.2022
  • Cultivated strong relationships with parents through consistent communication on children's progress.
  • Developed tailored educational activities aligned with individual learning styles.
  • Assisted children with daily routines, including meals, hygiene, and homework support.
  • Implemented behavioral management strategies to foster positive behavior choices.
  • Maintained clean and organized play areas to ensure safety during activities.

Managed household duties, including light housekeeping and errands as necessary.

  • Engaged children in games, puzzles, and reading to enhance developmental skills.
  • Prepared healthy snacks and meals adhering to age-specific dietary requirements.

Service Coordinator

Aveo Group
Gold Coast, QLD
06.2022 - 09.2022
  • Served as primary client liaison, addressing inquiries and delivering timely service updates.
  • Managed high volume of client requests to ensure effective service delivery.
  • Maintained accurate records of service activities to facilitate communication between clients and technicians.
  • Resolved customer complaints to enhance satisfaction and loyalty.
  • Coordinated emergency service requests by communicating schedules and expediting parts shipments and repairs.
  • Delivered food service in restaurant and guest rooms.
  • Assisted residents requiring medical attention by arranging ambulance services.

Disability Support Worker

Ikare
12.2020 - 05.2022
  • Facilitated daily living activities such as dressing, grooming, bathing, and toileting.
  • Delivered emotional support to enhance client well-being.
  • Assisted clients in developing self-care skills, emphasizing personal hygiene practices.
  • Transported clients safely to social activities and appointments.
  • Cultivated strong relationships with clients through empathy and understanding.
  • Maintained clean living environments by supporting household tasks including laundry and meal preparation.
  • Collaborated with community workers to implement engaging social activity programs.
  • Reported concerns to nurse supervisor for optimal client care.

Nanny/childcare

All Over Sydney, Hong Kong. Australia
01.1997 - 05.2016
  • Supported children in daily activities including play, meals, hygiene, and socialization.
  • Prepared nutritious meals and snacks in accordance with dietary guidelines.
  • Established effective communication with parents to update on children's progress and needs.
  • Assisted with light housekeeping tasks and managed errands efficiently.

Education

Disability And Aged Care

Certificate 111 Individual Support
Gold Coast, QLD
01-2023

Skills

  • Pressure management
  • Effective communication
  • Active listening
  • Problem solving
  • Adaptability to change
  • Commitment to childcare
  • Reliability and energy
  • Results orientation

First Aid Certificate

True

Cpr

True

Timeline

Community Care Worker

Co As It
01.2023 - 03.2025

Domestic Assistant

BLUECARE Home Care
10.2022 - 01.2023

Service Coordinator

Aveo Group
06.2022 - 09.2022

Private Nanny

Private Care
01.2021 - 11.2022

Disability Support Worker

Ikare
12.2020 - 05.2022

Nanny/childcare

All Over Sydney, Hong Kong. Australia
01.1997 - 05.2016

Disability And Aged Care

Certificate 111 Individual Support
Samantha Theobald