Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samantha Veness

Gold Coast ,QLD

Summary

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling and preparation.

Since I left school I just wanted to be behind that coffee machine, there was something about it!

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista

Shelf Deli Cafe
03.2022 - 11.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Used POS system to accurately enter orders and process payments.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

Barista/All Rounder

Daily Grind Cafe
02.2021 - 01.2022
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.

All Rounder/Sandwhich Chef

Cafe Biaggi
05.2020 - 01.2021
  • Placed orders to restock items before supplies ran out.
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
  • Monitored line processes to maintain consistency in quality, quantity, and presentation.
  • Coordinated employee schedules and developed staff teams to boost productivity.

Education

No Degree - High School

Palm Beach Currumbin State High
Palm Beach, QLD
11.2021

Skills

  • Beverage Preparation
  • Cash Handling
  • Espresso Machine Operation
  • Menu Memorization
  • Foam Art
  • Food Running
  • Ordering Procedures
  • Opening and Closing Duties
  • Food Preparation
  • POS Systems
  • Coffee Expertise
  • Up-Selling
  • Cash Register Operation
  • Safe Food Handling
  • Sales Expertise
  • Friendly and Outgoing
  • Product Displays
  • Inventory Management
  • Sandwich Preparation
  • Excellent Memory
  • Hospitality Service Expertise
  • New Hire Training

Certification

Certificate II Kitchen operations

Certificate III Hospitality

RSA

Timeline

Barista

Shelf Deli Cafe
03.2022 - 11.2023

Barista/All Rounder

Daily Grind Cafe
02.2021 - 01.2022

All Rounder/Sandwhich Chef

Cafe Biaggi
05.2020 - 01.2021

No Degree - High School

Palm Beach Currumbin State High

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Samantha Veness