Samantha Waters
Dapto,NSW
Summary
Caring and empathetic Support Worker from Challenge Community Services, adept in emotional support and presentation design, enhanced client wellness and engagement by fostering community connections and personal growth. Focused on improving client lives through person-centred approach to develop meaningful relationships and achieve client goals, demonstrating a significant impact on client independence and social skills. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic worker, experience building community and developing social skills through incremental therapeutic techniques.
Overview
7
7
years of professional experience
Work History
Support Worker
Challenge Community Services
06.2021 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Kept clients engaged in social networks and communities for personal health and growth.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Participated in interdisciplinary team meetings to coordinate care for clients.
- Documented client progress and activities in accordance with policies and procedures.
- Built and maintained rapport with clients to facilitate trusting caregiver relationship.
General Administration
Hope and Grow
01.2020 - 06.2021
- Executed record filing system to improve document organization and management.
- Recorded expenses and maintained accounting records.
- Creating newsletter, Flyers and Posters with detailed information and basic designs, for social media and business website.
Receptionist
FitTech
01.2018 - 01.2019
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained confidentiality of information regarding clients and company.
Education
Masters - Counselling
Torrens University Australia
Sydney, NSW06.2026
Diploma - Art Therapy
Health And Harmony
Brisbane, QLD04.2021
Bachelor of Creative Arts - Major in Visual Arts And Minored in Photography
University of Wollongong
Wollongong, NSW05.2018
High School Diploma -
Emmanuel College
Carrara, QLD11.2009
Certificate III - Tourism
Bremer Tafe
Queensland10.2009
Skills
- Transcription and dictation
- Emotional Support
- Life Skills Development
- Daily living support
- Presentation Design
- Cultural Sensitivity
- Person Centred Approach
- Recreational Activities
- Developing relationships
- Clean Driving Record
- Family Support
- Boundary Setting
Timeline
Support Worker
Challenge Community Services
06.2021 - Current
General Administration
Hope and Grow
01.2020 - 06.2021
Receptionist
FitTech
01.2018 - 01.2019
Masters - Counselling
Torrens University Australia
Diploma - Art Therapy
Health And Harmony
Bachelor of Creative Arts - Major in Visual Arts And Minored in Photography
University of Wollongong
High School Diploma -
Emmanuel College
Certificate III - Tourism
Bremer Tafe
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