Samantha Webb
Henley Brook
Summary
Dynamic business owner with a proven track record at Webb General Freight, excelling in operations management and contract negotiation. Enhanced efficiency through streamlined logistics and effective personnel management. Committed to customer relations and regulatory compliance, fostering a collaborative environment that drives success and satisfaction.
Overview
24
24
years of professional experience
Work History
Business Owner/Operator
Webb General Freight
06.2020 - Current
- Developed and implemented streamlined logistics processes to enhance operational efficiency.
- Managed inventory control systems to reduce waste and improve stock accuracy.
- Negotiated contracts with suppliers to secure favorable terms and pricing.
- Trained and mentored staff to foster a collaborative and productive work environment.
- Established safety protocols to ensure compliance with industry regulations.
- Coordinated with transportation partners to optimize delivery schedules and routes.
- Maintained comprehensive records to ensure transparency and accountability in operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Successfully managed a team of employees, providing guidance, coaching, and performance evaluations to ensure optimal productivity.
- Trained and motivated employees to perform daily business functions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Implemented cost-saving measures by renegotiating vendor contracts and reducing overhead expenses.
- Interacted well with customers to build connections and nurture relationships.
Truck Driver
RDS
06.2014 - 06.2020
- Executed route planning to optimize delivery times and minimize fuel consumption.
- Handled cargo loading and unloading efficiently to prevent damage and ensure safety.
- Maintained comprehensive documentation of deliveries to enhance accountability and compliance.
- Conducted regular vehicle maintenance checks to ensure operational safety and reliability.
- Demonstrated exceptional navigation skills to ensure timely arrivals at various destinations.
- Managed time effectively to meet tight delivery deadlines without compromising safety.
- Implemented best practices for cargo handling to reduce the risk of injury and damage.
- Performed thorough inspections of vehicles prior to departure to identify potential issues.
- Documented vehicle maintenance activities to maintain accurate records for compliance audits.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
Patient Care Nurse Assistant
Shoal Harbour Nursing Home
01.2002 - 01.2009
- Provided daily living support to residents, ensuring comfort and dignity during personal care activities.
- Monitored and recorded vital signs, promptly reporting any changes to nursing staff for timely intervention.
- Maintained hygiene standards in patient care areas, contributing to a clean and safe environment for residents.
- Assisted residents with mobility and physical activities, promoting independence and improving overall well-being.
- Collaborated with nursing staff to implement personalized care plans, enhancing patient-centered care delivery.
- Documented patient care activities and observations accurately in medical records to ensure continuity of care.
- Responded to patient needs and requests promptly, ensuring a high level of satisfaction and comfort.
- Participated in training sessions focusing on patient care techniques and safety protocols, enhancing skill set.
- Supported dietary needs of residents by assisting with meal preparation and feeding, ensuring nutritional requirements were met.
- Administered prescribed medications under supervision, ensuring adherence to treatment plans.
- Engaged in team collaboration during shift handovers, ensuring seamless transitions in patient care.
- Actively participated in ongoing professional development opportunities to stay current on best practices related to Patient Care Nurse Assistant responsibilities.
Education
Assistant in Nursing
Greenhills Education And Training Centre
Green Hill, NSW02-2003
Skills
- Small business operations
- Sales tactics
- Personnel management
- Financial reporting
- Contract negotiation
- Operations management
- Customer relations
- Work Planning and Prioritization
- Customer service
- Regulatory compliance
- Attention to detail
- Business administration
Timeline
Business Owner/Operator
Webb General Freight
06.2020 - Current
Truck Driver
RDS
06.2014 - 06.2020
Patient Care Nurse Assistant
Shoal Harbour Nursing Home
01.2002 - 01.2009
Assistant in Nursing
Greenhills Education And Training Centre