Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Position Sort
Availability
Timeline
Generic

Samantha Xuereb

Nana Glen,Australia

Summary

Resourceful Duty Manager skilled at inventory management, training and team leadership. Reliable, dedicated and industrious team player ready to apply several years of experience to challenging new role with room for growth and advancement.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Duty Manager

The Golden Dog Hotel
Glenreagh
08.2023 - Current
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Delegated work to staff, setting priorities and goals.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • TAB
  • Keno
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Prepared and closed out registered with accurate money handling and documentation of all values.
  • Trained new kitchen hands in basic tasks, safety protocols, and kitchen standards.
  • Coordinated with kitchen staff to ensure timely preparation and delivery of orders.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.

Picker Packer

LF Logistics
Marsden Park, NSW
10.2022 - 04.2023
  • Utilized hand-held scanners to scan barcodes and enter data into the system.
  • Used appropriate personal protective gear when handling hazardous materials.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Assisted in loading trucks with orders for delivery to customers.
  • Used handheld scanners to key in data for packages.
  • Confirmed items picked for orders by keying codes into system.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Used RF scanner to pick items from bins and complete orders.

Freight Handler

Star Track Express
Minchinbury , NSW
02.2021 - 10.2022
  • Packed boxes and stock using organizational guidelines.
  • Used scanners to track parcel information, condition or receipt.
  • Maintained cleanliness of work area at all times while following proper sanitation guidelines.
  • Inspected shipments for damages or discrepancies prior to loading and unloading.
  • Operated scanning equipment to track inventory and document cargo movement.
  • Assisted with mail sorting and distribution.

Bar Tender

Windsor function centre
12.2020 - 02.2021
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Performed opening and closing procedures each day.
  • Enforced health and safety regulations in the bar area.
  • Resolved customer complaints in a professional manner.
  • Presented menus and answered questions regarding items.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.
  • Greeted customers and provided menus.
  • Explained menu items, describing ingredients and cooking methods upon request.

Waitress

Hux grill
Penrith
09.2019 - 12.2020
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Processed payments accurately using cash registers or POS systems.
  • Presented food and beverages to guests at tables.
  • Presented menus and answered questions regarding items.
  • Operated cash registers accurately and efficiently while ensuring proper money handling procedures were followed.
  • Greeted guests with friendliness and professionalism.
  • Described drink flavors and taste profiles to customers to help with ordering decisions.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.

Receptionist

Harcourt's real estate
Penrith
06.2017 - 08.2017
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Completed day-to-day duties accurately and efficiently.
  • Managed a personal schedule by booking appointments with agents.
  • Managed household errands and other essential duties.

Waitressing

Vineyard Hotel
Vineyard
01.2010 - 05.2011
  • Waitressing
  • Cleaning
  • Customer services

Education

Year 6 -

Vineyard Primary School
Vineyard, NSW

Year 8 -

Kindalin Christian School
Castlereagh nsw

Year 10 -

Riverstone High School
Riverstone, NSW

Skills

  • Customer service
  • Alcohol compliance
  • Problem solving
  • Time management
  • Employee training
  • Team building
  • Staff supervision
  • Food safety
  • Safety protocols
  • Computer skills
  • Staff scheduling
  • Cash handling
  • Good communicator
  • Willing to help others
  • Enthusiastic
  • Open to new learning skills

Certification

  • RSA 2018 (Updated 2023)
  • RCG 2018 (Updated 2023)
  • Certificate II in Business Studies, 2010
  • Certificate II in Retail, 2011

Personal Information

Date of Birth: 21/06/1991

Position Sort

Full-Time/Part-Time Employment

Availability

Monday-Friday

(7.30AM- 5PM)

Timeline

Duty Manager

The Golden Dog Hotel
08.2023 - Current

Picker Packer

LF Logistics
10.2022 - 04.2023

Freight Handler

Star Track Express
02.2021 - 10.2022

Bar Tender

Windsor function centre
12.2020 - 02.2021

Waitress

Hux grill
09.2019 - 12.2020

Receptionist

Harcourt's real estate
06.2017 - 08.2017

Waitressing

Vineyard Hotel
01.2010 - 05.2011

Year 6 -

Vineyard Primary School

Year 8 -

Kindalin Christian School

Year 10 -

Riverstone High School

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Samantha Xuereb