Samantha Zerella
Adelaide,SA
Summary
Service-driven Bartender drawing from knowledge of cocktails and popular drink menus to provide targeted, customer-oriented service. Detailed inventory manager, coordinating product stocking and always ensuring club is clean and presentable. Friendly and out going personality to upskill drinks and bring more clientele. Ability to maintain energy and provide excellent service on demand.
Overview
11
11
years of professional experience
Work History
Lead Bartender
Adi Rash
08.2022 - 03.2023
- Greeted customers and provided friendly, knowledgeable service.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Restocked glassware, cleaned tables and organized supplies to restock bar area
- Collected trash, wiped up spills, mopped floors to present bar well
- Knowledge in mixing cocktails as well as popular alcoholic beverages
- Able to pour and serve drinks quickly and. efficiently
- Performed opening and closing duties, printing sales reports, preparing cash drawers, and taking inventory
VIP Bottle Service Waitress
Risque
05.2020 - 02.2022
- Well presented and friendly personality to greet customers
- Customer interaction and up selling alcohol
- Maintain memory for multiple drink orders to ensure fast service
- Wiping tables, clearing glasses, changing bins and clearing out rubbish
- Long hours and staying on feet for 10+ hours at times
Ice Skating Coach
Icearena
04.2017 - 11.2019
- Evaluated students to match skill levels with appropriate classes.
- Gave on and off ice training to help aid athletes in proper stretching and training regimens.
- Choreographed programs to prepare skaters for competitions and advancement testing.
- Analyzed moves of skaters to explain correct and incorrect techniques.
- Ability to show proper technique for students and demonstrating practical skills
- Working with children and elderly and ability to adapt proper tone and instructions. to fit certain age groups
VIP Bottle Service Waitress
Travis Wise
01.2019 - 08.2019
- Ability to take drink requests in demand and under loud nightclub settings
- Responsible for serving high end clientele in exclusive venue
- Delivering professionalism and VIP experience
- Upselling higher end liquor to provide more income for venue
- Bar terminology
- Outgoing personality
- High energy and always friendly
- Thrives in fast pace environment
Cashier
Mcdonalds Felixstow
04.2012 - 01.2015
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Always finding tasks to do including mopping floor's, changing bins, cleaning bathrooms
- Team work to provide fast service
Education
High School Diploma -
Norwood Morialta High School
Magill, SA12.2014
Skills
- Sales Expertise
- Patron Experiences
- Maintaining Clean Work Areas
- Classic Cocktails
- Custom Drink Preparation
- Suggestive Selling
- Ordering Bar Supplies
- Responsible Alcohol Service
- Energetic and Outgoing
Timeline
Lead Bartender
Adi Rash
08.2022 - 03.2023
VIP Bottle Service Waitress
Risque
05.2020 - 02.2022
VIP Bottle Service Waitress
Travis Wise
01.2019 - 08.2019
Ice Skating Coach
Icearena
04.2017 - 11.2019
Cashier
Mcdonalds Felixstow
04.2012 - 01.2015
High School Diploma -
Norwood Morialta High School