Jamie-Lea Bodle
Customer Representative
Chisholm,Australia
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organising mail and collecting messages to facilitate office communication. Positive and upbeat with relationship-building solid abilities.
Versatile Administration Officer skilled in managing diverse tasks and competing priorities on a daily basis. Practised at driving improvements to quality, productivity, and service, demonstrating over three years of business experience.
A talented employee with demonstrated experience providing administrative support services. Experienced in using a variety of software applications and calendar management, including Microsoft and Xero. Excellent communication and interpersonal skills.
Overview
4
4
years of professional experience
Work History
Administration Officer / Work Scheduler
Anker Innovations
01.2021 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing new organisational systems.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Managed complex scheduling tasks, ensuring that deadlines were met consistently.
- Improved record-keeping accuracy by creating an updated filing system for confidential documents and materials.
- Contributed to office safety by enforcing workplace policies and following emergency procedures as needed.
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Boosted employee morale by planning engaging team-building activities throughout the year.
- Processed purchase orders, service contracts.
- Drafted and distributed invoices for outstanding payments.
- Maintained personnel records and updated internal databases to support document management.
Trainee Auto Door Technician
Anker Innovations Pty Ltd
01.2020
- Responsible for completing quality installation & preventative maintenance services for automated entrance systems, while projecting a positive and professional attitude
- Ensure accurate completion of the job, and all corresponding paperwork
- Follow all safe work practices and standards.
Bartender
Zoo Bar
Canberra City, ACT
2021 - 2022
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Casual Dance Teacher
Acclaim Dance Studio
01.2020
- Training and developing pupils in all types of dance
- Planning and delivering dance lessons
- Choreographing full routines to a high standard for beginners right through to advanced students
- Delivering enjoyable, structured and well-planned dance activities
- Explaining and demonstrating dance techniques and method
- Customer liaison with students parents.
Education
Responsible Service of Alcohol -
Canberra Institute Of Technology
Bruce, ACT05.2021
Certificate III in Hospitality -
Canberra Institute of Technology
Canberra, ACT02.2021
Year 12 Certificate -
Erindale College
Canberra, ACT12.2020
Year 10 Certificate -
St Clares College
Canberra, ACT12.2018
Skills
- Ability to Work Under Pressure
- Ability to Work in a Team
- Adaptability
- Administrative Support
- Computer Skills
- Communication Skills
- Creativity
- Critical thinking and problem-solving
- Customer Relations
- Fast Learner
- Good Telephone Etiquette
- Interpersonal skills
- Leadership Skills
- MS Office
Work Preference
Work Type
Part TimeWork Location
On-SiteHybridImportant To Me
Company CultureCareer advancementPersonal development programsTimeline
Administration Officer / Work Scheduler
Anker Innovations
01.2021 - Current
Bartender
Zoo Bar
2021 - 2022
Trainee Auto Door Technician
Anker Innovations Pty Ltd
01.2020
Casual Dance Teacher
Acclaim Dance Studio
01.2020
Responsible Service of Alcohol -
Canberra Institute Of Technology
Certificate III in Hospitality -
Canberra Institute of Technology
Year 12 Certificate -
Erindale College
Year 10 Certificate -
St Clares College
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