Samantha Jane Warriner
Cheltenham,Victoria
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure - position. Ready to help team achieve company goals.
To seek and maintain full-time / part time - position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Proven track record of maintaining efficient office operations. Expertise in scheduling/ office administrative tasks/ exceptional customer service .
Overview
10
10
years of professional experience
Work History
Claims Co-Ordintor
Bay Building Services
02.2019 - Current
- Increased accuracy in claims data entry, ensuring proper documentation for future reference and audits.
- Negotiated settlements with clients and insurance companies, securing favourable terms for all parties involved.
- Monitored pending claims closely to identify potential issues or delays in processing promptly addressing them before escalation occurred.
- Mitigated client claim exposures through strategic management of claims.
- Kept high average of performance evaluations.
- Reduced claim resolution time through thorough investigations and timely follow-ups with clients and insurance carriers.
- Liaised between various departments within the organization to facilitate efficient communication flow during claims management processes.
- Improved claims processing efficiency by streamlining workflows and implementing organizational systems.
- Collaborated with team members to develop strategies for optimizing the claims process, resulting in improved client experience.
Club Co-Ordinator
Fernwood Fitness Southland
02.2016 - 12.2018
- Enhanced member engagement by planning and executing diverse club events and activities.
- Boosted club membership by implementing effective marketing strategies and outreach efforts.
- Streamlined event coordination processes, resulting in increased efficiency and better utilization of resources.
- Developed strong relationships with vendors and suppliers for seamless event execution.
- Oversaw day-to-day operations of the club, ensuring smooth functioning of all aspects.
- Trained new staff members to uphold high standards of service and professionalism within the club environment.
- Increased club revenue through strategic partnerships and sponsorships for various events.
- Promoted a positive work culture among staff members by fostering open communication channels and promoting team-building initiatives.
- Established relationships with club members and maintained positive club standing with trustworthy actions and professionalism.
- Organized and led monthly meetings for [Type] club.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
PCA
Bupa Aged Care
04.2014 - 01.2016
- Improved patient comfort by providing compassionate and attentive care.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
Education
High School Diploma -
John Paul College
Frankston, VICNo Degree -
Cert III Aged Care
Skills
- Microsoft Office
- Database Administration
- Scheduling
- Data Entry
- Claims Management
- Policy Interpretation
- Inventory Management
- Employee Supervision
- Report Preparation
- Office Management
- Appointment Scheduling
- Staff Management
- Organizational Skills
Walking
Keen outdoor activity participant.
Horse rider
Fun run/walker
Timeline
Claims Co-Ordintor
Bay Building Services
02.2019 - Current
Club Co-Ordinator
Fernwood Fitness Southland
02.2016 - 12.2018
PCA
Bupa Aged Care
04.2014 - 01.2016
High School Diploma -
John Paul College
No Degree -
Cert III Aged Care
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