Summary
Overview
Work History
Education
Skills
References
Interests
Timeline
Generic

Samara Stockwell

Mount Gambier,SA

Summary

My belief is that I am an encouraging manager/co-worker and analytical problem-solver with talents for team organization, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact team and company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

20
20
years of professional experience

Work History

Crew Leader Relief

Kimberly Clark
01.2022 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Forklift operation.
  • Operator maintainer tasks when needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Company specific efficient computer program use.
  • Managed and motivated employees to be productive and engaged in work.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Retail Assistant

Woolworths Mount Gambier
10.2006 - 01.2022
  • Customer assistance electronically and in person
  • EFTPOS
  • Stocktake Auto stocker routines
  • Housekeeping duties
  • Fax
  • Money Handling
  • Company specific rostering system
  • Job specific computer program
  • Merchandising and stock display
  • Stock handling
  • Safety team member
  • Team environment 2IC for three years
  • Bakery manager relief for 5 months
  • Maintained records related to sales
  • Stocked shelves and supplies and organized displays
  • Trained and served as a peer coach for new sales associates
  • Organized racks and shelves to maintain the visual appeal of the store
  • Developed positive customer relationships through friendly greetings and excellent service
  • Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns

Shop Assistant

Chick-N-Drive
12.2005 - 04.2011
  • Customer service electronically and in person
  • Money Handling
  • EFTPOS
  • Food preparation
  • Housekeeping duties
  • Stock rotation
  • Workplace management Split shifts
  • Reported to each shift on time and ready to work
  • Prepared all food orders within a 2-3 minute time frame
  • Verified that prepared food met all standards for quality and quantity labour
  • Strictly followed all cash, security, inventory and labor policies and procedures
  • Immediately informed supervisors when supplies were low or if equipment was not functioning properly
  • Operated the drive-through window and sales register quickly and efficiently
  • Greeted customers and provided excellent customer service
  • Reported to all shifts wearing a neat, clean and unwrinkled uniform

Education

High School Diploma -

Grant High School
Mount Gambier
2003

Skills

  • Customer service-oriented
  • Inventory control
  • Excellent communication skills
  • Reliable and punctual
  • Product knowledge
  • Exceptional customer service
  • Cash register operations
  • Problem-solving skills
  • Inventory management
  • Flexible and Adaptable
  • Team building
  • Excellent Communication

References

Aaron O’Donnell 

Prior Department manager 

0413196496 


Debra King
Owner / Manager Chick-N-Drive
0422702471

Susan Cranage
Work Associate Woolworths
0413330243

Interests

Crafts, Reading, Learning new things

Timeline

Crew Leader Relief

Kimberly Clark
01.2022 - Current

Retail Assistant

Woolworths Mount Gambier
10.2006 - 01.2022

Shop Assistant

Chick-N-Drive
12.2005 - 04.2011

High School Diploma -

Grant High School

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Samara Stockwell