Dedicated and detail-oriented Admission and Documentation Officer with strong experience in customer service and student support. Skilled in processing student applications, verifying academic documents, maintaining accurate records, and ensuring compliance with regulatory standards (ESOS, CRICOS). Proven ability to communicate effectively with students, parents, agents, and internal teams to provide timely and clear information. Adept at using student management systems and delivering exceptional service in fast-paced, multicultural environments. Committed to accuracy, efficiency, and a high standard of student experience.