Sambhu Paudel
Lidcombe
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Patel Groceries
PARRAMATTA, NSW
06.2022 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
Customer Service Assistant
Bhatbhateni Supermarket
Bharatpur, Chitwan
07.2018 - 03.2022
- Answered customer questions about product availability and shipment times.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Submitted completed orders quickly to maximize delivery efficiency.
- Described product highlights and benefits to help guide purchasing decisions.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
MBA - Accounting
Kings Own Institute
31 Market Street06.2024
Skills
- Rewards Programs
- Inventory Stocking
- Wrapping and Boxing
- Till Counting
- Credits and Refunds
- Cash Register Operation
Timeline
Customer Service Cashier
Patel Groceries
06.2022 - Current
Customer Service Assistant
Bhatbhateni Supermarket
07.2018 - 03.2022
MBA - Accounting
Kings Own Institute