Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ms.Tunchanok Thanasinpokin

Ms.Tunchanok Thanasinpokin

Pimpama,QLD

Summary

A responsible, service-minded individual with strong problem-solving skills and the ability to perform under pressure. Committed to punctuality and learning, with a passion for providing excellent service and working collaboratively in diverse environments. Eager to apply knowledge and experience to achieve team and organizational goals.

Overview

12
12
years of professional experience
11
11
years of post-secondary education

Work History

Production Coordinator (Colour Match Technician)

Lumineye Pty Ltd
Gold Coast, QLD
07.2024 - Current

• Mixing and blending nail polish shades
• Colour matching for customers
• Stock management, filling and packing
• Label printing and machine operation

Manager Assistant / FOH Staff

Yatai By Hatori Karaage
Gold Coast, QLD
11.2023 - 07.2024

• Stock checking and ordering
• Invoice handling and vendor coordination
• Customer service and order management
• Opened and closed shop operations
• Beverage preparation and table service

Factory Production Worker

Byron Bay Cookie company
Byron Bay, NSW
02.2022 - 11.2023

• Operated machinery and quality control
• Assembly and packaging
• Maintained clean, safe work environment

Student Consultant

Eduyoung Agency Company
Sydney, NSW
01.2019 - 10.2021

• Advised students on academic and visa procedures
• Conducted orientation and interviews
• Supported recruitment and marketing efforts

Passenger Service Senior

Thai Lion Air Airline
Chiang Rai, Thailand
04.2015 - 05.2018

• Supervised staff and handled operational issues
• Controlled check-in counters and ticket booths
• Monitored arrivals/departures and filed reports

Passenger Service Officer

Thai Lion Air Airline
Chiang Mai, Thailand
11.2013 - 04.2015

• Sales and ticketing
• Customer check-in and boarding support
• Flight changes and customer inquiries

Passenger Service Agent

Nok Airline
Chiang Mai
03.2013 - 11.2013
  • Sale ticketing booth. - Check-in counter.
  • Checked in passengers, assigned seats, and issued boarding passes.
  • Verified identification of passengers for security purposes.
  • Assisted customers with reservations, cancellations, and rebooking flights as needed.
  • Communicated effectively with other departments including maintenance staff, cargo handlers.

Education

Advance Diploma - Marketing And Communication

Victory Institute
Sydney
08.2023 - 02.2025

Certificate IV - Marketing And Communication

Victory Institute
Sydney
08.2020 - 07.2023

IELTS Preposition -

Australian Academy Of Commerce
Sydney
05.2018 - 12.2018

Bachelor of Arts - Tourism Development

NokEduyoungMaejo University - School of Tourism Development
07.2009 - 12.2012

Thailand high school Degree - Thai - French Program

Damrongratsongkroh School
05.2006 - 12.2008

Skills

Microsoft Office (Word, Excel, PowerPoint)

iOS / Android applications

Leadership & analytical thinking

High adaptability and multitasking

Fast-paced environment experience

Team collaboration and responsibility

Timeline

Production Coordinator (Colour Match Technician)

Lumineye Pty Ltd
07.2024 - Current

Manager Assistant / FOH Staff

Yatai By Hatori Karaage
11.2023 - 07.2024

Advance Diploma - Marketing And Communication

Victory Institute
08.2023 - 02.2025

Factory Production Worker

Byron Bay Cookie company
02.2022 - 11.2023

Certificate IV - Marketing And Communication

Victory Institute
08.2020 - 07.2023

Student Consultant

Eduyoung Agency Company
01.2019 - 10.2021

IELTS Preposition -

Australian Academy Of Commerce
05.2018 - 12.2018

Passenger Service Senior

Thai Lion Air Airline
04.2015 - 05.2018

Passenger Service Officer

Thai Lion Air Airline
11.2013 - 04.2015

Passenger Service Agent

Nok Airline
03.2013 - 11.2013

Bachelor of Arts - Tourism Development

NokEduyoungMaejo University - School of Tourism Development
07.2009 - 12.2012

Thailand high school Degree - Thai - French Program

Damrongratsongkroh School
05.2006 - 12.2008
Ms.Tunchanok Thanasinpokin