SAMDRUP WANGCHUK
PERTH,Australia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Grocery Team Member
Woolworths Group
03.2024 - Current
- Enhanced customer satisfaction by efficiently stocking shelves and maintaining a clean store environment.
- Assisted in inventory management for optimal product availability and reduced waste.
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Provided exceptional customer service, answering questions and helping customers locate items.
Uber Rideshare
Uber
02.2024 - Current
- Improved rider satisfaction by maintaining a clean and comfortable vehicle environment.
- Enhanced customer service by providing prompt and courteous transportation to passengers.
- Boosted earnings through efficient route planning and strategic scheduling of rides.
- Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
Working Partner
Wild Bhutan Superfoods
03.2015 - Current
- Liaising with local highland suppliers, Maintaining working partnerships, International Marketing, Participation in International Food and Beverages trade shows.
- Making sure that GMP is strictly followed.
Founder
Bhutan Free Spirit
01.2008 - Current
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Represented organization at industry conferences and events.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Led the strategic planning process to define business goals and ensure alignment across all departments.
- Built a positive organizational culture that fostered creativity, innovation, and employee engagement.
- Created and monitored promotional approaches to increase sales and profit levels.
- Expanded the company''s geographical reach, opening new markets and increasing profitability.
- Developed strong partnerships with key industry players, contributing to an increased market presence.
- Increased brand visibility and market penetration by developing and executing comprehensive marketing strategies.
Uber Eats Delivery
Uber
09.2023 - 01.2024
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Maintained a high rating as a delivery driver by consistently providing friendly and professional service.
- Ensured timely deliveries by carefully planning routes to avoid traffic congestion and construction zones.
- Reduced delivery times with efficient route planning, resulting in more completed orders per shift.
Delivery Courier
Yello Courier
08.2023 - 01.2024
- Enhanced delivery efficiency by optimizing routes and adhering to schedules.
- Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.
- Ensured safe transportation of packages with careful handling and secure storage methods.
- Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.
Personal Shopper
DoorDash
08.2023 - 01.2024
- Enhanced client satisfaction by providing personalized shopping experiences based on individual styles and preferences.
- Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
Local Partner
VEEN Waters Bhutan Pvt Ltd
01.2013 - 01.2018
- Liaise with Government authorities, Conversion and expansion of company, Designing, Operation and Supply, SOP, Rules and Regulations
Managing Director
Deutse Spring Water
01.2009 - 12.2012
- Seeking approvals and licenses from Royal Government of Bhutan, Factory construction, Plant and Machinery procurement and Installation, Product Launch and Marketing, Certifications (BIS, HACCP, ISO 9001 - 2008)
Education
Danida Fellowship Programme Certificate (Green Energy and Carbon Markets) -
Danish Ministry of Foreign Affairs
03.2013
Bachelor of Arts -
University of Delhi
12.2005
Skills
- Strategic Planning
- Customer Relationship Building
- Marketing and supply
- Administrative Management
- Customer Service Management
- Product Promotion
- Business Growth Initiatives
- Sound Judgment
- Operations Management
- Teamwork and Collaboration
- Marketing Strategies
- Customer Relations
- Decision-Making
- Attention to Detail
- Problem Solving and Initiative
- Working Under Pressure
Certification
- WA Driving Licence (C-A)
- ABTO (Association of Bhutanese Tour Operators)
- BCCI (Bhutan Chamber of Commerce and Industry)
- BAFRA (Bhutan Agriculture and Food Regulatory Authority)Certified
- HACCP
- ISO 9001-2008
- BIS (Bureau of Indian Standards)
References
- Mr. Paul Lilburne MLA, Member for Carine. Suite 7, 473 Beach Road, Duncraig WA 6023. (08) 9246 1800. paul.lilburne@mp.wa.gov.au
- Mr. Jigme Tenzin ,Work Associate, Charge'd'affaires, Royal Bhutanese Embassy, Canberra, Australia. 0481774375. jigten5@gmail.com
- Ms. Karen Holm, Mentor, Green Energy and Carbon Markets UNEP Risoe Centre, Copenhagen, Denmark, aol@dtu.dk
- Mr. Sonam Wangchuk, Co Partner, Wild Bhutan Superfoods, Thimphu, Bhutan, www.wildbhutansuperfoods.com, somwangchuk@gmail.com
- Mr. Michael D' Amico, Co-Founder, Global Basecamps, CA, USA, www.globalbasecamps.com, michael@globalbasecamps.com
- Mr. Karma Gochey, Team Member, Woolworths, St Gorges Terrace, Perth, WA. 0450379797
Timeline
Grocery Team Member
Woolworths Group
03.2024 - Current
Uber Rideshare
Uber
02.2024 - Current
Uber Eats Delivery
Uber
09.2023 - 01.2024
Delivery Courier
Yello Courier
08.2023 - 01.2024
Personal Shopper
DoorDash
08.2023 - 01.2024
Working Partner
Wild Bhutan Superfoods
03.2015 - Current
Local Partner
VEEN Waters Bhutan Pvt Ltd
01.2013 - 01.2018
Managing Director
Deutse Spring Water
01.2009 - 12.2012
Founder
Bhutan Free Spirit
01.2008 - Current
Danida Fellowship Programme Certificate (Green Energy and Carbon Markets) -
Danish Ministry of Foreign Affairs
Bachelor of Arts -
University of Delhi
- WA Driving Licence (C-A)
- ABTO (Association of Bhutanese Tour Operators)
- BCCI (Bhutan Chamber of Commerce and Industry)
- BAFRA (Bhutan Agriculture and Food Regulatory Authority)Certified
- HACCP
- ISO 9001-2008
- BIS (Bureau of Indian Standards)
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