I am seeking a working environment that will challenge and push me to utilize my skills and talents to the best of my ability. I want to use my knowledge and abilities to contribute to the growth and success of the company.
Overview
4
4
years of professional experience
Work History
Retail and Processing Team Member
Krispy Kreme
Narre Warren, VIC
03.2021 - Current
Greeting and assisting customers in a friendly and professional manner
Taking and fulfilling customer orders for doughnuts, beverages, and other products
Operating cash registers and processing transactions accurately
Maintaining an inventory using a handheld device
Report faults or production issues to the manager
Maintaining a high standard of safety in the workplace
Preparing and maintaining production reports and records
Pack, weigh, and label products according to company standards
Following set production schedules
Comply with safety policies and procedures
Performing corrective actions when production quality is not met.
Team Member
Coles Supermarket
Narre Warren, VIC
01.2020 - 03.2021
Answered central telephone system and directed calls accordingly
Managed multiple tasks and met time-sensitive deadlines
Handled cash transactions and maintained sales and payments accurately
Developed strong customer service and product knowledge skills to enhance individual and team performance
Greet customers and provide excellent customer service
Ensure products and displays are accurately priced
Manage customer complaints
Help customers locate items they are looking for in the store.
Education
Certificate IV Health Administration -
Certificate III Health Administration -
Victoria's Secondary Qualification -
Hampton Park Secondary College
Skills
Customer/Client relations
Bookkeeping
Organization skills
Customer and client relations
Time management
Telephone skills
Project Management
Scheduling
Administrative support
Mail handling
Verbal and written communication
Office management
Technical Support
Problem-Solving
Flexible and Adaptable
MS Office
MS Excel
MS PowerPoint
PPE Compliance
Multitasking Abilities
Good Telephone Etiquette
Active Listening
First Aid/CPR
Data Entry
References
Renuka, Production Manager at Krispy Kreme, 0425 792 499
Vishmini, Team Leader at Krispy Kreme, 0452 624 535