A seasoned Senior Technologist with vast knowledge of infant formula and milk powder product formulations, combined with NPD, dairy and non-dairy ingredients, manufacturing processes as well as market regulations knowledge. An adaptable individual equipped with proven technical, analytical, project management and leadership skills having achieved seamless NPD project transitions, enhancing product quality and manufacturing efficiency.
Paediatric basepowders and milk powders product formulations
Provide subject matter expertise across the business around infant formula and milk powders including key technical support to the manufacturing plants
Project management and support to NPD projects & new product trials and facilitate smooth transition from trials to BAU
Support product shelf-life studies including results analysis and report writing
Product specifications management to ensure each product formulation aligns with customer requirements, market regulations as well as plant capability
Support ingredients team to ensure all dairy and non-dairy ingredients meet our requirements
Be a technical solution provider for the manufacturing plants including in-process after-hours support
Lead problem solves on product exceptions and support plants & laboratory with investigations by being a solution provider
Train new team members on product formulations and processes
Follow continuous improvement principles to identify opportunities for improvement in formulation tools and manufacturing processes
Ensure daily laboratory operations run smoothly including work allocation, staff management etc
And lead various projects with focus on continuous improvement
Maintain laboratory quality systems, manage non-conformances & lead investigations
Lead the ‘Customer Focus’ stream of the laboratory business, ensuring efficient service through effective management of their testing requests and complaints
Provide manufacturing plants with advice on non-conforming tests to help them resolve product issues
Provide decision making and technical advice to staff when required
Liaise with suppliers and vendors to maintain inventory
Ensure Health & Safety in the department and address any issues by leading RCAs
Participate in department budget planning and staff recruitment
Facilitate staff development plans, identify any needs for training and provide coaching