Sameer Sudan
Grantham Farms,NSW
Summary
Highly motivated and results-driven Business Development Manager with over 15 years of experience in driving enterprise sales, managing strategic partnerships, and cultivating strong client relationships across the APAC region. Proven expertise in achieving sales targets and developing innovative solutions to complex business challenges. Skilled in building high-performing teams, consistently exceeding client expectations, earning top performer awards, and improving business performance and efficiency.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Sales and Partnerships
TrustyPay
03.2024 - 04.2025
- Spearheading strategic partnerships across multiple sectors to drive market expansion
- Building and maintaining strong relationships with key stakeholders, identifying mutually beneficial opportunities
- Aligning business objectives with partnership goals to optimize collaboration and execution
- Assessing and improving the performance of existing partnerships, recommending strategies for growth
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Business Development Manager / Key Channel / Partner Relationship Manager
Novatti Payments
07.2021 - 02.2024
- Managed all aspects of enterprise sales within the APAC region, targeting Tier 1 clients locally and internationally
- Led the strategic effort to build relationships with high net-worth clients in the corporate, enterprise, and multinational sectors
- Provided global business perspectives and connectivity options to build a strong network for growth
- Ensured the effective management of key Tier 1 accounts, leading to sustained business relationships and growth
Business Development Manager / Partner Relationship Manager
Alpha Fintech Australia
02.2020 - 07.2021
- Built and maintained relationships with key merchant accounts, identifying new opportunities to drive revenue
- Managed the sales pipeline, providing payment solutions and optimizing business performance
- Collaborated with internal and external stakeholders to identify payment optimization initiatives
Business Development Manager
Till Payments
06.2015 - 02.2020
- Delivered business presentations and pitched new opportunities to senior executives and sales staff
- Managed relationships with financial institutions and third-party payment gateway providers
- Negotiated contracts, established referral partnerships, and upheld service-level agreements with clients
- Monitored competitors' activities, prices, products, and services in order to stay ahead of the competition.
- Drafted proposals for prospects in response to their requests for information.
- Developed and implemented strategies to increase sales and market share.
- Researched target markets to understand the needs of current and potential customers.
- Collaborated with marketing team members to design promotional materials.
- Created presentations to attract new business opportunities.
- Attended tradeshows and conferences to network with potential clients.
- Collaborated with internal teams for successful execution of projects.
Senior Manager – Enterprise Sales
SimplePay Group
01.2018 - 01.2020
- Led enterprise sales efforts across the APAC region, acquiring Tier 1 clients and expanding business opportunities
- Developed and maintained strong client relationships, ensuring client satisfaction and business growth
- Played a key role in the achievement of local business objectives and increased revenue for the company
- Mentored junior staff in the organization's business processes, customer service standards, and quality assurance protocols.
- Established effective communication channels between different departments within the organization.
Senior Business Development Officer
First Data International
03.2010 - 06.2015
- Specialized in soliciting new merchant/point of sale opportunities and managing a sales pipeline
- Conducted cold calls, managed inbound and outbound leads, and ensured pipeline updates were kept current
- Awarded Salesperson of the Year (2012) and recognized for exceptional performance with an incentive trip to the Caribbean
- Trained and mentored new staff, while continuously sharing best practices within the team
Lending Specialist
National Australia Bank
01.2009 - 01.2010
- Established strong relationships with customers and provided tailored lending solutions
- Worked closely with other departments to resolve lending issues and meet customers' needs
- Exceeded sales targets while maintaining a high level of customer satisfaction and service
Sales Representative
Financial Advice Centre Pty Ltd
01.2006 - 01.2009
- Led the outbound sales team and managed client relationships in a telemarketing environment
- Developed new operational procedures and led training programs to improve team performance
- Ensured customer satisfaction by identifying relevant products and services and resolving issues promptly
Sales Representative
Heartland Holden
01.2005 - 01.2006
- Consulted with customers to determine their vehicle needs and provided tailored recommendations
- Managed the sales process, including negotiations, financing, and after-sales service
- Ensured excellent customer experience by maintaining product knowledge and keeping clients informed of new deals
Customer Service Specialist
Telesales – India
01.2003 - 01.2005
- Handled customer inquiries and provided support in a call centre environment
- Identified customer needs and resolved issues promptly, ensuring high levels of client satisfaction
Education
Bachelor Of Accounting - Accounting
Delhi University
Delhi, IndiaSkills
- Customer engagement
- Growth strategies
- Data-driven decision making
- Collaborative mindset
- Relationship management
- Pipeline development
- Negotiation
- Partnership development
- Influencing skills
- Strategic partnerships
- Sales pipeline management
- Client relationship management
- Contract negotiation
- Market analysis
- Business development
- Customer service
- Team collaboration
- Problem solving
- Time management
- Innovative thinking
- Supervision and leadership
- Decision-making
- Team building
- Public speaking
- Problem resolution
- Good Telephone Etiquette
- Attention to detail
- Relationship building
- Networking
- Organization and time management
Accomplishments
Salesperson of the Year – First Data International (2012)
Top Performer & Sales Award – Novatti Payments, Alpha Fintech Australia
Recognition for Excellence in Client Service – Multiple customer compliments and service awards
Timeline
Sales and Partnerships
TrustyPay
03.2024 - 04.2025
Business Development Manager / Key Channel / Partner Relationship Manager
Novatti Payments
07.2021 - 02.2024
Business Development Manager / Partner Relationship Manager
Alpha Fintech Australia
02.2020 - 07.2021
Senior Manager – Enterprise Sales
SimplePay Group
01.2018 - 01.2020
Business Development Manager
Till Payments
06.2015 - 02.2020
Senior Business Development Officer
First Data International
03.2010 - 06.2015
Lending Specialist
National Australia Bank
01.2009 - 01.2010
Sales Representative
Financial Advice Centre Pty Ltd
01.2006 - 01.2009
Sales Representative
Heartland Holden
01.2005 - 01.2006
Customer Service Specialist
Telesales – India
01.2003 - 01.2005
Bachelor Of Accounting - Accounting
Delhi University