SAMEHIR CHAOUK
Merrylands,NSW
Summary
Dedicated customer service and retail management professional with over 4 years of experience in diverse roles including Pharmacy Assistant, Assistant Manager, and Early Childhood Educator. Proven ability to excel in fast-paced environments while managing multiple responsibilities, ensuring high standards of service. Core competencies include effective communication, cash and stock management, as well as nurturing children through quality care and collaboration with families. Aiming to leverage strong decision-making and time management skills to contribute to team success and enhance customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Early Childhood Educator/ OOSH Educator/ Administrative Assistant
Guildford West Children’s Centre/OOSH
08.2023 - 12.2024
- Communicated and built relationships with families and children
- Approved drop offs and pick ups
- Cared and nurtured children
- Completed daily digital updates and information packages for families
- Supported the learning and care for children with special needs or that required extra support
- Completed admin work (data entry, adhered to confidentiality policies)
- Organised events at the centre (e.g., fathers day, mothers day, graduation)
- Worked with foster children & families
- Worked with special needs children
Retail Assistant/ Fill Team
Big W
Merrylands
10.2022 - 08.2023
- Worked apart of the store fill team (handling stock)
- Completed click and collect orders
- Answered the store phone and assisted customers with lay-by
- Served customers at the registers and assisted customers at self serve
- Greeted customers into the store and directed them around the store
Assistant Manager
Urban Culture
Merrylands
04.2021 - 07.2023
- Greeted customers into the store
- Approached customers and provided my assistance
- Served customers at the register, handled cash, card payments, discounts and confirmed sales
- Unpacking, organising and hanging stock
- Tidying the racks and change rooms
- Cleaned the store at the end of every shift
- Answered phone calls
- Open and closed the store
Pharmacy Assistant
Priceline Pharmacy
Merrylands
08.2020 - 04.2021
- Assisting customers with retail products and non-prescription medications
- Answering questions about different products within the store and advising how to use their medication or treatment
- Handling cash and operating the eftpos machine
- Managing stock and preparing inventories
- Managing goods for display, stacking shelves and preparing sale tickets
- Promoting items that are on sale or part of special offers
Education
Certificate III - Early Childhood Care And Education
TAFE NSW
NSW01-2024
Certificate - First Aid & CPR
TAFE NSW
NSW12-2024
Skills
- Communication
- Decision-making abilities
- Teamwork
- Multitasking
- Ability to work under pressure
- Time management
- Adaptability
- Administration
- Data entry
- Event organisation
- Customer service
- MS office
- Organisation
Availability
Monday-Friday
Qualifications And Certificates
- Certificate III in Early Childhood Education and Care
- Working with children check
- CPR & First Aid certificate
Languages
Arabic
Limited
Certification
- Driver's license
Timeline
Early Childhood Educator/ OOSH Educator/ Administrative Assistant
Guildford West Children’s Centre/OOSH
08.2023 - 12.2024
Retail Assistant/ Fill Team
Big W
10.2022 - 08.2023
Assistant Manager
Urban Culture
04.2021 - 07.2023
Pharmacy Assistant
Priceline Pharmacy
08.2020 - 04.2021
Certificate III - Early Childhood Care And Education
TAFE NSW
Certificate - First Aid & CPR
TAFE NSW
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