Samenta Gurung
Chermside,QLD
Summary
Friendly Receptionist with a background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and a resourceful approach.
Overview
6
6
years of professional experience
Work History
Receptionist Administrator
Gangashree Dragonfruit Farm
04.2022 - 07.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Acted as the first point of contact and set appointments for prospective clients.
- Handled complaints and questions, and re-directed calls to other team members.
- Oversaw office equipment maintenance to support continuous and uninterrupted operations.
Online Business Owner
RebelBeauty.Inc
04.2019 - 07.2023
- Oversaw business administration, inventory coordination, accounting functions and monthly payroll to handle financial needs.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Developed relationships with suppliers to facilitate the timely delivery of products.
- Responded to customer issues and resolved complaints by leveraging expert knowledge.
Food Service and Customer Attendant
Brit Cafe
08.2017 - 09.2018
- Greeted and seated guests to provide a friendly and welcoming experience.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Processed payments and provided receipts to establish proof of transaction.
Education
Master of Business - Human Resource Management
Queensland University of Technology
Brisbane, QLD07.2025
BBA - Marketing Management
Westcliff University/ King's College
Kathmandu, Nepal03.2023
Skills
- Customer Service and Care
- Administration and Operations
- Self-Motivated and Team Player
- Time Management and Organisation Skills
Languages
English
Native or Bilingual
Nepali
Native or Bilingual
Hindi
Professional Working
Timeline
Receptionist Administrator
Gangashree Dragonfruit Farm
04.2022 - 07.2023
Online Business Owner
RebelBeauty.Inc
04.2019 - 07.2023
Food Service and Customer Attendant
Brit Cafe
08.2017 - 09.2018
Master of Business - Human Resource Management
Queensland University of Technology
BBA - Marketing Management
Westcliff University/ King's College
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