Samia Hakim

• Assist in creating engaging social media content for platforms such as Instagram, Facebook and TikTok, aligned with our brand identity and target audience.
• Monitor and respond to comments, messages, and mentions across social media channels in a timely and professional manner.
• Facilitated and supported photoshoots, ensuring high-quality visuals for content creation and marketing materials.
• Collaborate with the marketing team to develop and execute social media campaigns, promotions, and giveaways to drive engagement and traffic to our eCommerce website.
• Help analyze social media performance metrics, including reach, engagement, and conversion rates, and provide insights to optimize future strategies.
• Support influencer outreach and partnership programs to expand our brand reach and collaborate with relevant influencers and content creators.

• Efficiently coded scanned items for processing and delivery during the busy holiday season, maintaining accuracy and attention to detail under pressure.
• Adapted quickly to changing priorities and high-volume workloads, ensuring timely completion of tasks and meeting delivery deadlines.
• Collaborated effectively with team members to coordinate workflow.
• Received commendations from supervisors for dedication, reliability, and commitment to meeting performance targets.

As an eCommerce Specialist, I drove online sales and boosted brand visibility through digital marketing strategies, including:

• Developing and executing digital marketing campaigns.
• Crafting engaging content for product listings and social media.
• Supported full-day photoshoots, managing prop setups and ensuring seamless execution to achieve high-quality visual content.
• Optimizing the website for user experience and conversions.
• Managing product listings, pricing, and inventory.

• Managed daily operations in a fast-paced warehouse environment, including order fulfillment, inventory management, and quality control.
• Demonstrated strong attention to detail in ensuring accurate picking, packing, and shipping of customer orders, resulting in a 98% order accuracy rate.
• Provided outstanding customer service by promptly addressing inquiries and resolving issues, resulting in positive customer feedback and repeat business.
• Implemented efficient stock management techniques to optimize warehouse space and streamline inventory processes.
• Prepared orders by processing requests, pulling materials, packing boxes, and placing orders in a designated delivery area.