SAMIA MAHFUZ
Lakemba
Summary
Accomplished finance professional with significant tenure at Reliance Insurance Limited, specialising in bank reconciliation and enhancing customer service standards.
Overview
8
8
years of professional experience
Work History
Team Member
Coles Group
Earlwood
04.2024 - Current
- Identified needs of customers promptly and efficiently.
- Assessed company operations for compliance with safety standards.
- Built and maintained working relationships with peers and upper management.
- Collaborated with team members to achieve daily goals.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Identified opportunities for process improvements within the department.
Deputy Manager - Accounts & Finance Department
Reliance Insurance Limited
Dhaka
01.2022 - 07.2023
- Developed Monthly Commission Statement as an summery of total commission of month.
- Issued agent commission cheques according to underwriting Department.
- Reconciled accounts of Bank, outstanding & cost analyses.
- Recorded and monitor of premium income, business & outstanding position.
- Accounts payable and receivable processed with bill generated.
- Diverse reports in MS excel as advised by line manager.
- Analyzed task assigned by management.
Assistant Manager - Accounts & Finance Department
Reliance Insurance Limited
Dhaka
07.2021 - 12.2021
- Company employment structure changed only responsibilities are same as an Officer.
Officer - Accounts & Finance Department
Reliance Insurance Limited
01.2019 - 06.2021
- Looked over bank reconciliation of business of company.
- Recorded and monitor of premium income.
- Created cash bill and voucher for all clients.
- Prepared different statements in MS excel as advised by line manager.
- Improved task was assigned management or department head in a company.
Intern - Accounts & Finance Department
Reliance Insurance Limited
Dhaka
10.2018 - 11.2018
- Checked petty cash of daily business transaction & entry those data in system.
- Practiced Business Reconciliation with all banks was approved by company.
- Created fund collection documents and other activities.
Intern - CSD Department
Commercial Bank of Ceylon PLC
11.2016 - 01.2017
- Communicated with customers daily and solved banking transaction issues.
- Encouraged clients to open an bank account, Provided ready bank cards, listed cheque book in register.
- Recorded all documents and others.
Education
Masters of Professional Accounting (Extension) (MPA) -
University of Technology Sydney (UTS)
Ultimo, NSW01-2025
Masters of Business Administration (MBA) - Finance
American International University Bangladesh (AIUB)
01.2020
Bachelor of Business Administration (BBA) - Finance
National University Bangladesh
01.2017
Skills
- Bank reconciliation and general accounting
- Microsoft Office proficiency
- Web research
- Presentation delivery
- Leadership and teamwork
- Problem solving
- Customer service excellence
- Volunteer experience
- Quick learning ability
- Time management
References
Available Upon Request.
Training
- Excel (Beginner to Advance), 2019
- Tally ERP 9 for Accounting Management, 2018
Timeline
Team Member
Coles Group
04.2024 - Current
Deputy Manager - Accounts & Finance Department
Reliance Insurance Limited
01.2022 - 07.2023
Assistant Manager - Accounts & Finance Department
Reliance Insurance Limited
07.2021 - 12.2021
Officer - Accounts & Finance Department
Reliance Insurance Limited
01.2019 - 06.2021
Intern - Accounts & Finance Department
Reliance Insurance Limited
10.2018 - 11.2018
Intern - CSD Department
Commercial Bank of Ceylon PLC
11.2016 - 01.2017
Masters of Professional Accounting (Extension) (MPA) -
University of Technology Sydney (UTS)
Masters of Business Administration (MBA) - Finance
American International University Bangladesh (AIUB)
Bachelor of Business Administration (BBA) - Finance
National University Bangladesh
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