Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Hi, I’m

Samia Satter

Eight Mile Plains,QLD
Samia Satter

Summary

Compassionate Disability Support Worker with experience in providing personalized care and assistance to individuals with disabilities. Strengths include strong interpersonal skills, adaptability to diverse situations, and knowledge of various therapeutic techniques. Previous work has shown ability to foster independence among clients while ensuring safety and comfort.

Overview

1
year of professional experience

Work History

A2Z Care Plus Services Pty Ltd.
Brisbane, QLD

Disability Support Worker
07.2024 - Current

Job overview

  • Assisted clients with activities of daily living such as eating, dressing, and grooming.
  • Managed challenging behaviors through positive reinforcement techniques.
  • Assisted in developing self-care skills such as personal hygiene practices.
  • Communicated regularly with families of disabled individuals regarding care plans and updates.
  • Encouraged independence by teaching skills needed for everyday life.
  • Developed strategies to help individuals cope with their disability.

Bakers Delight
Cannon Hill, QLD

Customer Service Representative
08.2023 - Current

Job overview

  • Implemented innovative methods for streamlining the customer service process.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Cut dough into desired shapes using cookie cutters or other specialized tools.
  • Followed health codes and regulations regarding food handling procedures.
  • Frosted cakes according to customer specifications utilizing various decorating techniques.

Top In Town
Mt Gravatt, QLD

Customer Service Representative
02.2023 - 07.2024

Job overview

  • Adhered to established sanitation standards at all times while serving food or drinks.
  • Managed multiple tasks simultaneously while providing excellent customer service.
  • Conducted daily side work duties such as polishing glassware and restocking condiments.
  • Recorded orders accurately into the Point of Sale system.
  • Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
  • Communicated effectively with kitchen staff regarding order status updates.

Education

Peach Institute
, Brisbane, QLD

Advanced Diploma from Information Technology
07-2023

IUBAT
, Bangladesh

BBA from Business Administration
01-2022

Skills

  • Individual Support Plans
  • Disability Services
  • Client Needs Assessment
  • Relationship Building
  • Risk Assessments
  • Personal Care
  • Home Healthcare Services
  • Incident Reports
  • Independent Living Support

Languages

English
Professional

References

References available upon request.

Timeline

Disability Support Worker

A2Z Care Plus Services Pty Ltd.
07.2024 - Current

Customer Service Representative

Bakers Delight
08.2023 - Current

Customer Service Representative

Top In Town
02.2023 - 07.2024

Peach Institute

Advanced Diploma from Information Technology

IUBAT

BBA from Business Administration
Samia Satter