Samikshya Gurung
Greenacres,SA
Summary
Personable and energetic with knack for creating welcoming environment and ensuring guest satisfaction. Possesses understanding of customer service principles and thrives in fast-paced settings, excelling in communication and problem-solving. Committed to contributing to team's success and enhancing overall customer experience.
Overview
1
1
year of professional experience
Work History
FOH Staff Member
Chicken And Dumpling
08.2024 - Current
- Developed and maintained positive working relationships with other restaurant staff and supported team to reach common goals.
- Answered questions clearly regarding food and beverage preparation, recipe ingredients and allergens.
- Collaborated with kitchen staff to ensure seamless communication and prompt delivery of orders.
- Serviced guests with food and beverage requirements warmly, courteously and professionally.
- Served as a liaison between guests and kitchen staff, ensuring dietary restrictions were accurately communicated and met with care.
FOH Staff Member
Cafe Clio
09.2024 - 01.2025
- Utilized time management skills effectively during peak hours to ensure all guests received prompt and attentive service.
- Maintained a clean and organized dining area, contributing to an appealing atmosphere for patrons.
- Promoted menu items effectively by staying current on specials and sharing personal recommendations when appropriate.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously while maintaining top-notch service standards.
- Greeted customers and answered inquiries regarding menu items and specials.
Education
High School Diploma -
Uniglobe College
Kathmandu, NepalSkills
- Order taking
- Phone etiquette
- Team collaboration
- Multitasking Abilities
- Excellent communication
- Cash handling
- Time management
Timeline
FOH Staff Member
Cafe Clio
09.2024 - 01.2025
FOH Staff Member
Chicken And Dumpling
08.2024 - Current
High School Diploma -
Uniglobe College
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