- Participating in cultural exchange programs and homestays
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
Samikshya Sharma
Crestwood
Summary
Dedicated professional with experience in both retail and social work sectors, notably at Bhatbhateni Supermarket and JCI Nepal. Excelled in customer service and case management, enhancing shopping experiences and connecting families with vital resources. Demonstrated compassion and strong communication, achieving significant improvements in client satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Retail Worker
Bhatbhateni Supermarket
03.2023 - 08.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
Social Worker
JCI Nepal
06.2022 - 01.2023
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
Education
Bachelors in Social Work - Social Work
Millenium Modern College
Bharatpur, Chitwan11-2024
Skills
- Customer service
- Compassionate
- Patience and empathy
- Case management
Interests
Timeline
Retail Worker
Bhatbhateni Supermarket
03.2023 - 08.2024
Social Worker
JCI Nepal
06.2022 - 01.2023
Bachelors in Social Work - Social Work
Millenium Modern College
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