Samin Yeasar Shams
Hurstville,Australia
Summary
I aim to actively engage in various aspects of restaurant services, ensuring exceptional guest experiences, efficient operations and consistent quality standards. By employing my expertise in customer service, team leadership, and attention to detail, I will strive to enhance customer satisfaction. By fostering positive relationships with both guests and colleagues, I aim to create a harmonious and productive atmosphere that drives success and exceeds organizational goals. Disciplined cook committed to impeccable food preparation and presentation for restaurants. Recognized for preparing high-quality cuisine aligned to restaurant standards and consistency requirements. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
1
1
year of professional experience
Work History
Cook
Eat GRK
Breverly Hills, NSW
08.2024 - Current
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Monitored stock levels of food items and ordered more when necessary.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Resolved customer complaints regarding food quality or services provided.
- Set up work stations prior to opening to minimize prep time.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Distributed food to service staff for prompt delivery to customers.
Restaurant All rounder
Beirut Bites
Beverly Hills, Australia
06.2024 - Current
- Issue bills
- Customer service
- Making kabab
- Charcoal grill
- Fresh fruits juice
- Serve and taking orders
- Stock management
- Cleaning and maintenance
Jr. Officer (HR & Admin)
Green Power Transformer Company
Dhaka, Dhaka,Bangladesh
07.2023 - 04.2024
- Day-to-day general administration, including housekeeping, daily attendance, leave, safety, and maintaining office discipline.
- Organizing meetings, appointments, events, travel arrangements, and visa processing for superiors and management.reating, formatting, and editing documents, reports, memos, presentations, and preparing salary sheets, etc.
- Creating, formatting, and editing documents, reports, memos, presentations, and preparing salary sheets, etc.
- Ordering and maintaining office supplies.andling inquiries, complaints, and requests from clients or customers.
- Routinely performing a wide variety of support duties, such as assisting and coordinating the sales team.aintaining the management guidelines by preparing and updating human resource policies and procedures.
- Maintaining the management guidelines by preparing and updating, human resource policies and procedures.
- Performing all types of HR related activities; Recruiting, On boarding, Engaging with employee, Terminating or Separating, Maintaining employee files, Managing and maintaining positive relationships between employees and the organization.
- Ensuring that the organization adheres to labor laws, regulations and industry standard.
- Doing any assignment given by superior/management.
Education
Master of Business Management -
Central Queensland University
Sydney, Australia10.2024
BA Hon’s - English Linguistics & Literature
University of Asia Pacific
Dhaka, Bangladesh01.2023
Skills
- Microsoft Office
- Quick learner
- The quick learning ability of any software-based work
- Strong communication skills
- Time Management
- Friendly and cooperative
- Problem solving
- Decision Making
- Team-oriented
- Negotiation
- Punctual
- Work Under Pressure
- Grilling
- Order prioritization
- Cooking
- Customer Service
- Order Verification
- Frying
- Dish preparation
- Supply Restocking
- Surface cleaning
- Recipe-based cooking
- Kitchen equipment operation and maintenance
- Volunteering
Languages
- ENGLISH (PTE – 57)
- BENGALI
- HINDI
Personal Information
Title: STUDENT
Affiliations
I played a role as a guide & Volunteer at ICPC World Finals Dhaka-2022
Timeline
Cook
Eat GRK
08.2024 - Current
Restaurant All rounder
Beirut Bites
06.2024 - Current
Jr. Officer (HR & Admin)
Green Power Transformer Company
07.2023 - 04.2024
Master of Business Management -
Central Queensland University
BA Hon’s - English Linguistics & Literature
University of Asia Pacific
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