Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
CustomerServiceRepresentative

SAMIR HOSSAIN

Unit 1, 7 Myee St, Lakemba,Australia

Summary

Dedicated and reliable Customer Service Representative with hands-on experience at Metro Petroleum (Macquarie Fields) and Ezy Mart (Punchbowl). Strong skills in customer handling, cash management, POS systems, and daily store operations. Known for professionalism, teamwork, and the ability to work efficiently in fast-paced retail and fuel station environments while maintaining excellent customer satisfaction.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Metro Petroleum, Macquarie Fields
2 Atchison Rd, Macquarie Fields NSW 2564
02.2025 - Current

• Delivering high-quality customer service in a busy fuel station environment.

• Handling cash transactions, EFTPOS, and POS systems accurately.

• Maintaining store cleanliness, safety, and stock presentation.

• Assisting customer with fuel, products, and general inquiries.

Customer Service Representative

Ezy Mart, Punchbowl
1484 Canterbury Rd, Punchbowl NSW 2196
04.2025 - 01.2026

• Provided friendly and efficient customer service in a retail convenience store.

• Managed cash register operations and daily sales transactions.

• Replenished stock, checked expiry dates, and maintained store displays.

• Assisted in opening and closing duties of the store.

Education

Bachelor Of Accounting

Western Sydney University
Sydney, NSW
03-2028

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Problem resolution
  • Payment processing
  • Product knowledge

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer Service Representative

Ezy Mart, Punchbowl
04.2025 - 01.2026

Customer Service Representative

Metro Petroleum, Macquarie Fields
02.2025 - Current

Bachelor Of Accounting

Western Sydney University
SAMIR HOSSAIN