Samir Shrestha
Sunshine,VIC
Summary
Seasoned Operations Manager and talented leader with [Number] years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operation Manager
Siyaan Cleaning Services `
01.2023 - 02.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Cleaning Supervisor
GJK Facility Services
02.2020 - 11.2023
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Completed schedules, shift reports, and other business documentation.
- Evaluated employee performance regularly, providing constructive feedback and opportunities for professional growth.
Assistant Manager
Dominos Pizza Inc.
03.2021 - 03.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
Bachelor in Information And Technology - Information Technology
Victorian Institute of Technology
Melbourne07.2022
High School Diploma -
Takshashila
Kathmandu, Nepal03.2018
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Decision-Making
- Operational Efficiency
- Staff Training
- Staff Management
- Management
- Project Management
- Staff Development
- Client Relationships
Certification
- CISA - Certified Information Systems Auditor
Playing Football
I like to play football with my friends during our free time.
Languages
Nepali
Native or Bilingual
Hindi
Native or Bilingual
English
Full Professional
Timeline
Operation Manager
Siyaan Cleaning Services `
01.2023 - 02.2024
Assistant Manager
Dominos Pizza Inc.
03.2021 - 03.2023
Cleaning Supervisor
GJK Facility Services
02.2020 - 11.2023
Bachelor in Information And Technology - Information Technology
Victorian Institute of Technology
High School Diploma -
Takshashila
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