SAMIR SONI
Melbourne
Summary
Experienced Operations Manager with a strong background in optimizing business operations, supply chain coordination, and team leadership within fast-paced environments. Known for improving efficiency, controlling costs, and ensuring compliance with safety and regulatory standards while maintaining high service levels. Brings a practical, hands-on leadership style combined with strong analytical skills to drive process improvements, enhance customer satisfaction, and support strategic business objectives. Proven ability to manage cross-functional teams, streamline workflows, and build trusted relationships with suppliers, vendors, and internal stakeholders.
Overview
9
9
years of professional experience
Work History
Operations Manager
Q Endeavour Trading PTY LTD
Melbourne, Mordialloc, Australia
11.2023 - Current
- Supervise day-to-day operations to ensure optimal efficiency and service delivery.
- Develop and implement operational policies and procedures.
- Monitor workflow and ensure compliance with company standards.
- Lead, train, and motivate team members to achieve organisational goals.
- Conduct performance reviews and provide feedback to staff.
- Promote a positive, safe, and compliant workplace culture. Identify areas for operational improvement and recommend solutions.
- Implement cost-saving measures and process efficiencies.
- Ensure compliance with all workplace health and safety regulations.
- Maintain accurate records and documentation as required by law and company policy.
- Maintain strong relationships with customers, vendors, and contractors.
- Resolve escalated operational issues promptly and professionally.
- Prepare regular reports on operational performance, productivity, and budgets.
- Assist in forecasting, planning, and strategic decision-making.
- Perform any other duties as reasonably directed by the Managing Director, consistent with your role and skills.
- Compliance and Safety
- Coordinated logistics and distribution activities to optimize delivery schedules and reduce lead times.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Streamlined supply chain processes, enhancing inventory management and reducing operational costs.
Operations Manager
Quality Food World
Mordialloc, VIC
03.2023 - 10.2023
- Supervise day-to-day operations to ensure optimal efficiency and service delivery.
- Develop and implement operational policies and procedures.
- Monitor workflow and ensure compliance with company standards.
- Lead, train, and motivate team members to achieve organisational goals.
- Conduct performance reviews and provide feedback to staff.
- Promote a positive, safe, and compliant workplace culture. Identify areas for operational improvement and recommend solutions.
- Implement cost-saving measures and process efficiencies.
- Ensure compliance with all workplace health and safety regulations.
- Maintain accurate records and documentation as required by law and company policy.
- Maintain strong relationships with customers, vendors, and contractors.
- Resolve escalated operational issues promptly and professionally.
- Prepare regular reports on operational performance, productivity, and budgets.
- Assist in forecasting, planning, and strategic decision-making.
- Perform any other duties as reasonably directed by the Managing Director, consistent with your role and skills.
- Compliance and Safety
- Coordinated logistics and distribution activities to optimize delivery schedules and reduce lead times.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Streamlined supply chain processes, enhancing inventory management and reducing operational costs.
Supply and Distribution Manager
Quality Food World
Melbourne, Mordialloc, Australia
01.2022 - 02.2023
- Developing and implementing strategies, policies, and plans for purchasing, storage, and distribution to ensure the efficient and timely flow of goods across the supply chain.
- Overseeing optimal stock levels at minimal cost through demand forecasting, inventory planning, and continuous monitoring of stock turnover and expiry management.
- Managing end-to-end procurement operations, including supplier sourcing, contract negotiation, pricing reviews, and performance evaluation to achieve cost savings and service reliability.
- Coordinating inbound and outbound logistics to ensure accurate, on-time deliveries while reducing transportation delays and operational bottlenecks.
- Implementing process improvements and system enhancements to streamline warehouse operations, reduce wastage, and improve order fulfillment accuracy.
- Monitoring supply chain KPIs and preparing regular reports to support data-driven decision-making and operational improvements.
- Identifying, assessing, and mitigating supply chain risks such as supplier disruptions, stock shortages, and logistical delays to ensure business continuity.
- Collaborating closely with sales, finance, and warehouse teams to align supply planning with business demand and budget objectives.
- Ensuring compliance with food safety standards, quality regulations, and company policies across procurement, storage, and distribution activities.
- Leading and supporting warehouse and logistics staff, providing guidance on best practices, workload planning, and performance expectations.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Inventory Controller
Quality Food World
Melbourne, Mordialloc, Australia
01.2021 - 01.2022
- Prepare reports to achieve the Food Import Compliance Agreement (FICA Certification).
- Provide guidance and manage a team of inventory coordinators.
- Prepare costing reports of imported commodities to determine accurate pricing strategies.
- Create international purchase orders and invoices to monitor the budget by controlling expenses.
- Support senior leadership by reporting accurately and costing to drive process improvements.
- Facilitate cross-functional communication between production facilities and the distribution center to improve operational processes.
- Liaise with stakeholders to manage logistics and ensure accuracy of stock received from local and international suppliers.
- Prepare orders and monitor stock movement with interstate warehouses.
- Monitor and assess the quality of the produce and stock.
- Ensure compliance with the Imported Food Inspection Scheme (FICA) inspections by verifying the labelling of nutritional information and other details on the received stock.
Warehouse Operator
Quality Food World
Melbourne, Mordialloc, Australia
04.2019 - 01.2021
- Performed standard inspection of the first article, first pallet, and random sampling inspection to customer standards.
- Inspected, verified, and documented quantifiable characteristics of finished goods by comparing them against customer specifications and company quality standards.
- Responsible for training and development of staff to assume leadership.
- Perform assigned projects and reports promptly.
- Led a team of 5 scheduling coordinators.
- Tracking and coordinating the receipt, storage, and timely delivery of goods and materials.
- Checking orders, items received inventory, and deliveries for accuracy.
- Communicated with the production department and drivers to ensure efficient scheduling for deliveries and pickups.
- Proficiency in calculating the cost of received goods.
- Preparation of run sheet for drivers and bulk list for packaging goods as per customer demand.
MYOM Australia
Melbourne, Victoria
10.2018 - 03.2019
- Maintained customer relationships.
- Excellent oral and verbal communication skills.
- Managed multiple tasks at one time.
- Buys and sells energy products for individual customers or utility companies.
- Negotiates contracts for energy transactions.
- Forecasts future energy needs to lower costs and maximize availability.
- Develops energy product packages for customers.
- Determines the best utility rates for customers.
- Builds and maintains relationships with clients.
- Reviews contracts with clients.
- Consult with clients on ways to lower energy costs.
- Examines bids from energy providers and determines which serves clients the best.
- Performs other related duties as assigned.
Cold Xpress
Melbourne, Victoria
01.2017 - 01.2019
- Manual handling, sorting, and lifting of boxes up to 25kgs in a cold environment.
- General warehousing duties such as wrapping pallets and scanning.
- Instruct stock handlers as to proper storage of various materials.
- Check incoming shipments against orders.
- Inspect goods for signs of damage.
- Operate forklift.
- Ensure cleanliness, ventilation, and appropriate temperature for warehouse.
- Train and supervise warehouse team members.
- Coordinate and apportion tasks.
- Complete all paperwork for incoming and outgoing materials.
- Use a computer to enter and maintain records.
- Enforce relevant health and safety procedures throughout operations.
Education
Master's degree - Project Management
Central Queensland University
Melbourne, Victoria01.2019
Bachelor's Degree - Electronics and Communication
SAL College of Engineering
India01.2016
Skills
- Operations & Supply Chain Management
- Inventory Control & Demand Forecasting
- Procurement & Supplier Management
- Logistics & Distribution Coordination
- Cost Control & Budget Management
- Process Improvement & Workflow Optimization
- KPI Monitoring & Performance Reporting
- Risk Management & Business Continuity Planning
- Contract Negotiation & Vendor Relations
- Compliance, Quality & Food Safety Standards
LANGUAGE
English Proficient (C2)
Hindi Proficient (C2)
Gujarati Proficient (C2)
Timeline
Operations Manager
Q Endeavour Trading PTY LTD
11.2023 - Current
Operations Manager
Quality Food World
03.2023 - 10.2023
Supply and Distribution Manager
Quality Food World
01.2022 - 02.2023
Inventory Controller
Quality Food World
01.2021 - 01.2022
Warehouse Operator
Quality Food World
04.2019 - 01.2021
MYOM Australia
10.2018 - 03.2019
Cold Xpress
01.2017 - 01.2019
Bachelor's Degree - Electronics and Communication
SAL College of Engineering
Master's degree - Project Management
Central Queensland University