Trained new employees and delegated daily tasks and responsibilities.
Resolved conflicts between employees to maintain positive and productive work environments.
Enforced company policies and regulations with employees.
Delivered successful training to more than 30 employees during tenure, educating them on successful work processes and productivity strategies.
Analyzed sales figures and identified areas for improvement.
Developed and implemented new processes and procedures to streamline operations.
Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Assistant Manager
GSS Retail Limited
Aberdeen, Scotland
08.2018 - 01.2019
1st Shift Operator
B2Gold Co.
Mali
05.2017 - 06.2018
Self-motivated, with a strong sense of personal responsibility.
Operations Manager
Ace Power Embilipitiya (Pvt) Ltd.
Embilipitiya, Sri Lanka
08.2009 - 05.2017
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Operations Engineer
Ace Power Generation Matara (Pvt) Ltd.
Colombo, Sri Lanka
02.2004 - 07.2009
Designed administrative and maintenance procedures to provide optimal service uptimes and minimize service disruptions.
Electrical and Automation Engineer
Wärtsilä Lanka (Pvt) Ltd.
Matara, Sri Lanka
11.2002 - 02.2004
Generated process models illustrating automation engineering progress, specifications and details.
Trained developers and quality assurance team members in automation programs and processes.
Operations Engineer
Wärtsilä Lanka (Pvt) Ltd.
Matara, Sri Lanka
01.2002 - 10.2002
Coordinated engineering assignments for multiple simultaneous projects to fulfill prescribed project requirements.
Design and Sales Engineer
Noratel International (Pvt.) Ltd.
Colombo, Sri Lanka
06.2001 - 01.2002
Managed technical integration, systems engineering program management, customer support and program management.
Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
Education
MBA - Project Management
Cardif Metropolitan University
UK
03.2021
Bachelor of Science - Electrical Engineering
University of Moratuwa
Sri Lanka
03.2001
Skills
Revenue Quotas
Financial Management
Document Management
Business Administration
Accomplishments
Supervised team of [Number] staff members.
Resolved product issue through consumer testing.
Collaborated with team of [Number] in the development of [Project name].
Achieved [Result] by introducing [Software] for [Type] tasks.
Achieved [Result] by completing [Task] with accuracy and efficiency.
Documented and resolved [Issue] which led to [Results].
Achieved [Result] through effectively helping with [Task].
Used Microsoft Excel to develop inventory tracking spreadsheets.