Summary
Overview
Work History
Education
Skills
Previousassignments
References
Proficiencyforte
Worksummary
Accomplishments
References
Timeline
Generic

Samiul Huq

Queanbeyan,Australia

Summary

A seasoned Dual Store Manager at Best and Less, I excel in transforming challenges into profitable outcomes, evidenced by a remarkable 45% salary growth through strategic sales achievements. My expertise in General Management and persuasive communication has fostered dynamic team environments, driving unparalleled success in retail operations and business development.

Overview

35
35
years of professional experience

Work History

Dual Store Manager

Best and Less
Canberra, ACT
06.2016 - Current
  • Turned the Queanbeyan store from a loss maker to the most profitable store in the region.
  • Received the Manager of the Year award.
  • Accomplished salary growth of 45% in 7 years in response to sales achieved.
  • Achieved incentives against sales targets set by the company.
  • Manage operations with a view to achieving business objectives and ensuring top-line and bottom-line profitability.
  • Foster an environment where team members participate, teamwork, and empowerment are encouraged; develop succession plans for team members.

Coordinator (Store Leadership Team)

Officeworks
Canberra, ACT
11.2015 - 05.2016
  • Company Overview: Officeworks, A division of West farmers, is Australia’s leading retailer of Office products
  • Since 1994 Officeworks has expanded to over 150 stores all across the country
  • Ensure adherence to stipulated customer service standards by team members, utilize mystery shopper reviews to upgrade service standards, and engage in continuous quality improvement.
  • Reinforce positive safety behavior; demonstrate a personal commitment to safety, and rectify unsafe behavior and situations.
  • Management of back store processes and handling of inventory based on Standard Operating Procedures.
  • Develop and implement action plans with feedback from team members to minimize shrinkage.
  • Ensure merchandising standards are strictly followed, with respect to housekeeping and maintenance, ticketing and signage, and security devices, in order to fully maximize the potential for value-added sales.
  • Ensure targets are achieved by managing the store’s remuneration and store expenses in line with the budget; identify and promote the sales of discontinued and deleted lines of goods.
  • Equipment/Technology Used – Microsoft Office/Outlook, SAP Inventory Management, POS System, holder of Fork Lift License, certified First Aider.
  • Officeworks, a division of Wesfarmers, is Australia’s leading retailer of office products.
  • Since 1994, Officeworks has expanded to over 150 stores all across the country.

Operations Manager

E Max
04.2008 - 09.2015
  • Company Overview: E Max is a division of Landmark Group of Companies, a premier retail group of companies having an annual turnover of over USD 900 million
  • Emax Electronics is the largest electronics retail chain in the Middle East with 50 stores across the UAE, Saudi Arabia, Oman, Qatar and Bahrain
  • Electronic business has a very low profit Margin in the Middle East
  • A major challenge was to overcome this situation to the largest extent possible by introducing non-electronic departments in stores across the Middle East
  • Steered initiatives towards achievement of organizational goals
  • Chief responsibilities pertained to Business Development, Sales, Administration, Operations, Associate Development, Appointment of Sales Staff and Devising appropriate strategies for various directives, with focus on managing the entire show as a Profit Centre
  • The categories managed by me include Furniture & Household, accessories, health & fitness, do-it-yourself, gifting, home solutions, toys, music & videos, and security solutions..
  • Strategised the most appropriate methods for escalating business
  • Key role in designing the stores
  • E Max is a division of Landmark Group of Companies, a premier retail group of companies having an annual turnover of over USD 900 million
  • Emax Electronics is the largest electronics retail chain in the Middle East with 50 stores across the UAE, Saudi Arabia, Oman, Qatar and Bahrain

Store Manager

Homes R Us
Abu Dhabi, UAE
02.2005 - 07.2007
  • Company Overview: ‘Homes R Us’, a division of Lals Group which is a reputed Retail Group in the Middle East
  • ‘Homes R Us’ commenced operations in 2003 with its first showroom in Abu Dhabi
  • Dubai, Sharjah and Al Ain Showrooms commenced operations soon after
  • Spearheaded the Company’s Business and Strategic Interests with a focus to develop the Institutional business through new initiatives and partnerships
  • Key focus on driving the achievement of goals through executing Business Plans geared towards capitalising on business opportunities, improvising on business systems as well as distribution infrastructure, human resources and consumer insights
  • Managed annual turnover worth AED 15 Million
  • Formulated Strategic Initiatives and Decision Making in coordination with workforce in various support departments
  • Instrumental in identifying, qualifying and pursuing business opportunities through market surveys and mapping as well as through lead generation
  • Evolved market segmentation & penetration strategies to achieve product wise targets
  • Headed a team of 50 Employees - 1 Assistant Manager, 5 Supervisors, 5 Merchandisers, 15 Customer Service Consultants, 5 Customer Service Representatives, 6 Cashiers, 5 Carpenters and 8 Helpers
  • In two years’ time, the showroom had achieved the Number One Spot in terms of its sales
  • Key role in redesigning the layout of the store
  • Achieved incentives against sales targets set by the company, thrice for first slab and twice for second slab
  • Developed ‘Homes R Us’ Abu Dhabi as a training ground for Potential Managers
  • Handled Retail Operations inclusive of Trade Segmentation, Account Management, Communication through Merchandising Programs, as well as Pricing and Trade Terms Management
  • Managed Merchandising Functions as per standards and best Practices and Promotional Tools
  • Managed operations with a view to achieve business objectives and ensured top line and bottom line profitability
  • Strategies developed to increase business included Discount Sales and Seasonal Promotions, Corporate sales and feedback regarding profitable product mix
  • Achieved Certificates/Mementos of Appreciation and Excellence from Employers
  • ‘Homes R Us’, a division of Lals Group which is a reputed Retail Group in the Middle East
  • ‘Homes R Us’ commenced operations in 2003 with its first showroom in Abu Dhabi
  • Dubai, Sharjah and Al Ain Showrooms commenced operations soon after

Store Manager

Home Centre
, KSA
02.2000 - 01.2005
  • Company Overview: ‘Home Centre’ is a division of Landmark Group of Companies
  • The Landmark Group is a premier retail group of companies having an annual turnover of over USD 900 million
  • Instrumental in identifying, qualifying and pursuing business opportunities through market surveys and mapping as per targeted plans
  • Conceptualised & implemented plans in tune with macro business plans / projects
  • Conducted Business Strategy Planning & Analysis for assessment of revenue potential & opportunities so as to tap new businesses
  • As a Store manager, initially responsible for the operations at ‘Home Centre’, Riyadh and later was given the responsibility for the Pre-Opening Phases and Operations of a Showroom at the City Plaza, Al Khobar KSA (that measured 3600 sq
  • Meters)
  • Later entrusted with responsibilities for the pre-opening phases and operations of another showroom in Qatif, KSA (that measured 1300 Sq
  • Meters)
  • Efficiently managed these 2 Showrooms
  • The showroom in Al Khobar recorded a Sales Growth of over 30 % on an average
  • Received Best Manager Award in the Eastern Province for the year 2003 when working with ‘Home Centre’, KSA
  • ‘Home Centre’ is a division of Landmark Group of Companies
  • The Landmark Group is a premier retail group of companies having an annual turnover of over USD 900 million

Supervisor

MI Drilling Fluids
Al Khobar, KSA
01.1993 - 12.1999

Sales Executive

Infotek
Bangalore, India
06.1990 - 10.1992

Education

Diploma - Entertainment Electronics

Lizzner Institute
Bangalore, India
01.1990

Skills

  • General Management
  • Strategy Planning
  • Business Plans / Models
  • New Initiatives / Set Ups
  • Business Operations
  • Profit Centre Operations
  • Business Development
  • Branch / Store Management
  • Retail Operations
  • Merchandising
  • Resource Deployment
  • Process Management
  • Competitor Evaluation
  • Market Intelligence/ Penetration
  • Brand Management
  • Excellence in Analysis and Problem Solving
  • Sound Judgement and Decision Making Skills
  • Strong Influencing Skills
  • Persuasive Communicator
  • Achievement-Oriented Team Builder
  • Time Management Skills
  • Analytical Approach

Previousassignments

  • MI Drilling Fluids, Al Khobar, KSA, Supervisor, 01/01/93, 12/31/99
  • Infotek, Bangalore, India, Sales Executive, 06/01/90, 10/31/92

References

Available upon request.

Proficiencyforte

Strategy Planning, Business Plans / Models, New Initiatives / Set Ups, Profit Centre Operations, Business Development, Branch / Store Management, Retail Operations, Merchandising, Resource Deployment, Process Management, Competitor Evaluation, Market Intelligence/ Penetration, Brand Management, Excellence in Analysis and Problem Solving, Sound Judgement and Decision Making Skills, Strong Influencing Skills, Persuasive Communicator, Achievement-Oriented Team Builder, Time Management Skills, Analytical Approach

Worksummary

Senior Executive offering 14 years of professional experience in Strategic Planning and Store Management with cross-functional exposure in Operations, Business Development across Electronics, Furniture and Household industries. Extensive background in complex and challenging environments, with proven ability to represent the company to Customers and Strategic Partners. Strong business acumen with skills to remain on the cutting edge. Endowed with strong entrepreneurial skills that have been put to good use in establishing Operations across assignments. An accomplished professional who has successfully managed Business Operations as well as achieved year on year growth in business and revenue targets across assignments.

Accomplishments

  • Played professional field hockey in Europe and the GCC.
  • Currently play for ACT at the masters national champoinship.
  • Play for Barton hockey club in the SL2 division and we are the premiers 4 times in a row.

References

References available upon request.

Timeline

Dual Store Manager

Best and Less
06.2016 - Current

Coordinator (Store Leadership Team)

Officeworks
11.2015 - 05.2016

Operations Manager

E Max
04.2008 - 09.2015

Store Manager

Homes R Us
02.2005 - 07.2007

Store Manager

Home Centre
02.2000 - 01.2005

Supervisor

MI Drilling Fluids
01.1993 - 12.1999

Sales Executive

Infotek
06.1990 - 10.1992

Diploma - Entertainment Electronics

Lizzner Institute

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Samiul Huq