Samiullah Abbasi
Sandy Bay,TAS
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by effectively directing high-producing teams and fostering lasting employee rapport. Demonstrates exceptional knowledge of cost-reduction methods and streamlining production processes. Previous experience as an accounting intern, showcasing outstanding interpersonal and decision-making skills. Proficient in Xero and well-versed in general accounting procedures, with excellent abilities in reporting requirements and reconciliations. Currently seeking a similar position where an enthusiastic individual with a deep understanding of regulatory compliance and auditing is highly sought after.
Overview
8
8
years of professional experience
Work History
Duty Manager
Coles
03.2024 - Current
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Trained employees in essential job functions.
- Mentored and supported junior staff members to apply best practices and follow procedures.
- Supervised and coordinated team to provide guidance and support and maximize performance.
Second in Charge (Night Fill Manager)
Coles Supermarket
03.2023 - 02.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed and maintained relationships with customers and suppliers through account development.
Team Member
Coles
08.2022 - 03.2023
- Night-fill staff member duties
- Successfully splitting, scanning and organizing daily stock
- Assisting managers with different areas of work for example stock-take
- Working in a fast-paced team environment
- Greeting customers
- Providing exceptional customer service by addressing queries
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Accounting Intern
Interior Secrets
11.2020 - 01.2021
- Analyzed account information and reconciled financial discrepancies to maintain records integrity and compliance
- Assisted manager with special projects and ad hoc reporting requests
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
- Prepared monthly closings by creating journal entries and reconciling accounts
- Quickly and accurately processed payments, credits and other transactions using company software applications
- Compiled monthly journal entries into general ledger system
- Maintained strict client confidentiality in personal, telephone and email interactions to comply with preset standards and regulations.
Front of House Team Member
Curry Claridges
07.2016 - 07.2018
- Established welcoming atmosphere by greeting each guest warmly
- Assisted servers with delivering food, filling beverages and retrieving items for guests
- Trained new staff in front-of-house procedures, customer relations and cleaning
- Helped guests at tables when in need of assistance
- Reset tables between guests by restocking low items and wiping down surfaces
- Kept register accurate through correct billing, payment processing and cash management practices
- Maintained effective supply levels by monitoring and reordering food stock
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
Education
Advanced Diploma of Leadership And Management -
Reach Community College
Hobart, TAS07.2024
Diploma of Community Service -
Vocational Training Institute
Hobart, TAS06.2023
Diploma of Leadership And Management -
Greenwich Management College
Melbourne, VIC05.2022
Professional Year | Accounting -
Performance Education
Melbourne, VIC01.2021
Bachelor of Commerce | Accounting -
Deakin University
Melbourne, VIC07.2019
Skills
- Self-motivated professional
- Flexible and Adaptable
- Collaboration
- Understanding Customer Needs
- Quality Improvement Leadership
- Accounts Payable and Accounts Receivable
- Time Management
- Administrative Management
- Calm and Professional Under Pressure
- Efficient and Detail-Oriented
- Customer service focus
- New Employee Training
Accomplishments
- Achieved team member of the month (July) through effectively helping with the implementation of loss controls.
Timeline
Duty Manager
Coles
03.2024 - Current
Second in Charge (Night Fill Manager)
Coles Supermarket
03.2023 - 02.2024
Team Member
Coles
08.2022 - 03.2023
Accounting Intern
Interior Secrets
11.2020 - 01.2021
Front of House Team Member
Curry Claridges
07.2016 - 07.2018
Advanced Diploma of Leadership And Management -
Reach Community College
Diploma of Community Service -
Vocational Training Institute
Diploma of Leadership And Management -
Greenwich Management College
Professional Year | Accounting -
Performance Education
Bachelor of Commerce | Accounting -
Deakin University
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